Assistant Store Manager: Customer Experience & Growth

Dollar Tree Stores INC

Michigan

On-site

USD 45,000 - 65,000

Part time

3 days ago
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Benefits offered by this job

Employee Assistance Program
Retirement plans
Educational Assistance

Job summary

Dollar Tree Stores INC is seeking an Assistant Store Manager to support store operations, customer service and team development. This role involves assisting with daily store activities, helping customers, and maintaining store presentation.

The position requires strong communication and teamwork at a fast-paced retail environment. Equal opportunity employer complying with ADA; part-time role with potential for growth and development.

Qualifications

  • High school diploma or equivalent is preferred; ability to read, interpret, and explain operational directives is required
  • Store management experience in retail, grocery, or drug store environment is preferred
  • Must be able to lift up to 55 lbs. from floor to above shoulder height and meet demands of frequent movement

Responsibilities

  • Assist with store functions and day-to-day store activities
  • Help customers in a positive, approachable manner and address questions or concerns
  • Help organize, and transfer merchandise from delivery truck to stockroom to sales floor and maintain seasonal areas
  • Perform opening and closing procedures as needed
  • Process all corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information requests and any additional communications related to store activities
  • Maintain promotional effectiveness of store-front fixtures and displays
  • Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention
  • Maintain areas of the store, including a well-stocked sales floor and organized stockroom, to company standards
  • Protect and secure all company assets, including store cash
  • Adhere to policies and procedures including safety guidelines and ensure all store associates follow company policies and procedures
  • Help the Store Manager supervise, train, and develop Store Associates
  • Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
  • Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
  • Other duties as assigned*

Skills

Strong communication
Interpersonal skills
Written skills
Team environment
Customer service
Problem solving
Decision making

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC is seeking an Assistant Store Manager to support store operations, customer service and team development. This role involves assisting with daily store activities, helping customers, and maintaining store presentation.

The position requires strong communication and teamwork at a fast-paced retail environment. Equal opportunity employer complying with ADA; part-time role with potential for growth and development.

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