Assistant Store Manager - Customer Experience

PetSmart Charities; West Hazleton (Luzerne County); On-site; USD 80,000 - 100,000; Full time

Job summary

PetSmart Charities recherche un Assistant Store Manager - Customer Experience pour diriger une équipe et assurer une expérience client exceptionnelle. Le candidat idéal aura 3-5 ans d'expérience en leadership, avec un engagement envers le bien-être des animaux et le service à la clientèle. Ce poste offre un salaire compétitif et une chance de faire une réelle différence dans la vie des animaux et de leurs propriétaires.

Qualifications

• 3-5 ans d'expérience en vente au détail ou leadership orienté client.
• Capacité à travailler à temps plein.
• Capacités de communication solides.

Responsibilities

• Diriger l'équipe du magasin et assurer le bien-être des animaux.
• Gérer les opérations commerciales, ventes et dépenses.
• Assurer la conformité avec les politiques et normes de sécurité.

Skills

Leadership

Communication

Team Management

Job description

Assistant Store Manager - Customer Experience

Join PetSmart as an Assistant Store Manager - Customer Experience and help us deliver exceptional pet care and customer service. We are committed to creating a positive environment for our associates and pet parents alike.

Location: West Hazleton, Pennsylvania

Salary Range: $23.78 - $40.80 per hour

As an Experience Leader, you will be responsible for leading the store team, ensuring the safety and well-being of pets, and providing outstanding service to our customers. Your role includes:

• People leadership, including hiring, coaching, and developing associates
• Enhancing the overall store and pet parent experience
• Managing business operations, sales, and expenses
• Ensuring compliance with policies and safety standards

Qualifications include 3-5 years of retail or customer-focused leadership experience, full-time availability, and strong communication skills. The role involves supervising a team of lead and non-lead associates and physical demands such as lifting up to 50 pounds and working in a pet environment.

Join us to make a meaningful impact every day in a company that values diversity, teamwork, and a love for pets. Apply now and become part of our passionate team dedicated to doing Anything for Pets!