Assistant Store Manager: Customer Experience

PacSun; Daly City (CA); On-site; USD 25,000 - 39,000; Part time

Job summary

Pacsun in Daly City is seeking an Assistant Store Manager to support the Store Manager in leading a customer-focused, sales-driven, profitable store location. The Assistant Store Manager must also inspire and motivate others by exhibiting core value behaviors—focusing on customer experience and ensuring the Store's KPIs are met.

The role includes coaching team members, maintaining a clean store, and ensuring policy compliance while delivering a positive shopping experience.

Qualifications

• High School Diploma or equivalent preferred.
• Effective written, verbal and presentation skills.
• Strong communications skills.
• Proficient in math and possesses strong computer skills.

Responsibilities

• Deliver engaging customer experiences and coach staff.
• Maintain a clean, safe, organized store and operations.
• Assist in achieving sales targets and KPIs.
• Lead floor supervision during peak or breaks.
• Ensure policies are followed and resolve customer issues.

Skills

Customer service

Communication

Time management

Leadership

Education

High School Diploma

Tools

POS systems

Microsoft Excel

Job description

Pacsun in Daly City is seeking an Assistant Store Manager to support the Store Manager in leading a customer-focused, sales-driven, profitable store location. The Assistant Store Manager must also inspire and motivate others by exhibiting core value behaviors—focusing on customer experience and ensuring the Store's KPIs are met.

The role includes coaching team members, maintaining a clean store, and ensuring policy compliance while delivering a positive shopping experience.