Assistant Store Manager - Corona Del Mar

Cozy Earth; Newport Beach (CA); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K

Paid PTO

Monthly wellness benefit

Employee discounts

Job summary

Cozy Earth is seeking an experienced Assistant Store Manager in Newport Beach, CA to lead the store team and deliver an elevated in-store experience. You will partner with the Store Manager to drive sales, coach staff, ensure operational excellence, and uphold Cozy Earth's high standards in every customer interaction.

The role emphasizes leadership, clienteling, brand presentation, and community engagement, with a base salary plus commission and weekend availability required.

Qualifications

• Previous retail leadership experience in premium or luxury environments.
• Proven ability to drive sales and coach a team to meet KPI.
• Excellent communication and interpersonal skills.
• Passion for delivering outstanding customer service.

Responsibilities

• Lead and develop store team to deliver exceptional Cozy Earth in-store experiences.
• Drive sales goals and KPIs through coaching and floor leadership.
• Model best-in-class customer interactions and ensure brand presentation.
• Foster clienteling and lasting customer relationships.
• Maintain elevated visual merchandising and store standards.
• Support daily store operations, cash handling, and policy compliance.
• Assist with inventory accuracy and shrink control.
• Represent Cozy Earth at local events and community initiatives.

Skills

Retail leadership

Sales coaching

Customer service

Communication

Team development

Flexibility

Job description

Cozy Earth, recognized as the #299 fastest-growing company on the Inc. 5000 list, is at the forefront of home luxury and apparel. Our mission is to transform everyday comfort with our incredibly soft, temperature-regulating bedding, sleepwear, loungewear, and bath products. As the only brand to earn a spot on "Oprah's Favorite Things" for seven years in a row across five different categories, we pride ourselves on exceptional quality and innovation.

We are searching for an experienced and energetic Assistant Store Manager to help deliver an exceptional Cozy Earth in-store experience. This role partners closely with the Store Manager to drive sales, develop the team, maintain operational excellence, and ensure Cozy Earth's high standards are reflected in every customer interaction.

Key Responsibilities

• Leadership & Team Support : Partner with the Store Manager to lead, train, coach, and inspire store associates. Serve as Manager on Duty and take ownership of the business, customer experience, and team execution in the Store Manager's absence.
• Customer Experience : Deliver and reinforce exceptional service by modeling best-in-class customer interactions. Ensure store presentation and product displays reflect the Cozy Earth brand.
• Sales & Performance: Partner with the Store Manager to drive store sales goals and key performance indicators by motivating the team, coaching in real time, and supporting strong daily floor execution.
• Clienteling & Customer Engagement: Model and reinforce a relationship-driven selling culture, building meaningful customer connections and supporting the team in client outreach, follow-up, and retention.
• Brand & Visual Standards: Partner with the Store Manager to maintain elevated visual merchandising, product presentation, and overall store standards consistent with the Cozy Earth brand.
• Operational Excellence : Assist with daily operations including opening/closing procedures, cash handling, compliance with policies, and adherence to company standards.
• Inventory Management : Share responsibility for inventory accuracy, product availability, shipment processing, and regular audits to minimize shrinkage.
• Process & Compliance : Support the execution of compliant practices, reporting, and communication with HQ as needed.
• Community Engagement : Represent Cozy Earth in local events and initiatives, building connections with the community.
• Continuous Improvement : Identify opportunities for improvement and partner with the Store Manager to implement solutions that enhance the customer and team experience.
• Other duties as assigned

Skills & Qualifications

• Previous retail leadership experience, preferably in a premium, luxury, or customer-focused environment.
• Strong leadership skills with the ability to coach, motivate, and develop a team.
• Demonstrated ability to drive sales results and coach a team against key performance indicators.
• Excellent communication and interpersonal skills.
• A passion for customer service and creating memorable shopping experiences.
• Comfortable using retail technology and clienteling tools to support the customer experience and business performance.
• Highly organized with the ability to manage multiple priorities in a fast-paced environment.
• Flexibility to work weekends, holidays, and varying schedules as needed.
• Ability to stand for extended periods and perform physical tasks such as lifting, stocking, and floor resets.

This role offers a combination of base salary and commission, with a base pay range of $25 - $35 per hour. Actual base pay offered may vary based on location, skills, experience, and qualifications. Commissions are earned based on monthly store performance and sales targets.

Comprehensive Benefits

• Medical, dental, and vision coverage to keep you healthy.

Future Planning

• 401K plan to secure your financial future.

Work-Life Balance

• Accrued PTO to ensure you have the time you need for rest and relaxation.

Wellness Perks

• Monthly self-care benefit to support your overall well-being.

Exclusive Discounts

• Access generous discounts on all our products.

Cozy Earth is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.