Store Manager

JRoss Recruiters; San Jose (CA); On-site; USD 95,000 - 105,000; Full time

Benefits offered by this job

Health coverage

Bonus opportunity

401(k) plan

Paid time off

Employee discount

Leadership development

Career advancement

Relocation assistance

Job summary

JRoss Recruiters is seeking a Store Manager in San Jose, CA to lead all aspects of store performance and deliver a premium customer experience. You will coach and develop a high-performing team, drive sales growth, and manage payroll, inventory, and operations with a focus on profitability and loss prevention.

You will recruit top talent, set clear expectations, analyze KPIs, and collaborate with regional leadership on initiatives.

Qualifications

• Proven leadership experience as Store Manager or Assistant Store Manager in premium retail.
• Experience recruiting, coaching, developing, and retaining teams.
• Strong commercial acumen with payroll, expenses, inventory, and productivity.
• Ability to interpret sales reports and KPIs to drive results.
• Excellent communication and problem-solving skills.
• Willingness to work evenings, weekends, and peak periods.

Responsibilities

• Lead all aspects of store performance to drive sales growth and profitability.
• Inspire, coach, and develop a high-performing team with accountability.
• Recruit, hire, onboard, and retain top talent with succession planning.
• Set clear performance expectations and provide regular feedback.
• Analyze business performance, trends, and KPIs to identify opportunities.
• Deliver an elevated customer experience with knowledgeable, personalized service.
• Oversee day-to-day operations: scheduling, payroll, inventory, fulfillment, merchandising, loss prevention.
• Maintain inventory accuracy and back-of-house organization for omnichannel sales.
• Ensure store reflects brand standards and creates an inspiring environment.
• Build community relationships through networking and store events.
• Collaborate with regional leadership on initiatives, launches, and improvements.
• Lead through change and help the team adapt to new systems and processes.
• Identify challenges and implement practical solutions for efficiency.

Skills

Leadership

Customer service

Communication

Strategic thinking

Team development

Visual merchandising

Problem solving

Job description

• Lead all aspects of the store's performance, driving sales growth, profitability, and an exceptional customer experience.


• Inspire, coach, and develop a high-performing team by fostering a culture of accountability, collaboration, recognition, and continuous learning.


• Recruit, hire, onboard, and retain top talent while building a strong succession pipeline for future leadership opportunities.


• Set clear performance expectations, provide regular coaching and feedback, and create individual development plans that support employee growth.


• Analyze business performance, sales trends, customer insights, and key performance indicators to identify opportunities and implement action plans that improve results.


• Deliver an elevated, relationship-driven customer experience by ensuring every client receives knowledgeable, personalized service that builds long-term loyalty.


• Oversee all day-to-day store operations, including scheduling, payroll, inventory management, order fulfillment, merchandising, operational standards, and loss prevention.


• Maintain inventory accuracy through effective stock management, cycle counts, replenishment, and organized back-of-house operations that support both in-store and omnichannel sales.


• Ensure the store consistently reflects the organization's visual merchandising, presentation, and operational standards, creating an inspiring environment for customers and employees alike.


• Build strong relationships within the local community through networking, client engagement, and store events that strengthen brand awareness and customer loyalty.


• Partner with regional leadership and cross-functional teams to execute new initiatives, product launches, operational improvements, and business priorities.


• Lead confidently through change, embracing new systems, evolving processes, and business initiatives while helping your team successfully adapt.


• Proactively identify operational challenges and business opportunities, implementing practical solutions that improve efficiency and drive sustainable results.


• Lead by example, creating an inclusive workplace where employees feel supported, motivated, and empowered to perform at their best.
  

Requirements

• Proven leadership experience as a Store Manager or an accomplished Assistant Store Manager within specialtyretail, fashion, beauty, jewlery, accessories, lifestyle, or another premium customer-focused retail environment.


• Demonstrated success leading high-performing teams and consistently achieving or exceeding sales, service, and operational objectives.


• Strong commercial acumen with experience managing business performance, payroll, operating expenses, inventory, and productivity.


• Ability to interpret sales reports, business metrics, and key performance indicators to make informed decisions and improve results.


• Proven experience recruiting, coaching, developing, and retaining high-performing teams while building future leaders.


• Strong customer service philosophy with the ability to create personalized, relationship-based experiences that drive loyalty and repeat business.


• Excellent communication, organizational, and problem-solving skills with the confidence to lead through change and manage competing priorities..


• Well connected within the local market with the ability to build relationships that support community engagement, customer acquisition, and talent attraction.


• Experience supporting new store openings, rapid growth, or business transformation is considered an asset.


• Passion for contemporary retail, design, fashion, lifestyle, or premium consumer brands.


• Flexible availability to work evenings, weekends, and peak retail periods.
  

Corporate Culture

Our client offers a competitive compensation package designed to reward performance while supporting long-term career growth, including:

• Competitive base salary -Salary: $95,000 - $105,000USD, plus performance-based bonus, depending on experience, market, and scope of responsibility.


• Performance-based bonus opportunity


• Comprehensive medical, dental, and vision coverage


• 401(k) retirement savings program


• Paid vacation, personal, and wellness time


• Employee merchandise discount


• Ongoing leadership development and professional training


• Career advancement opportunities within a growing North American organization


• Potential relocation assistance for select markets