Assistant Store Manager - Clarksburg, MD

Petroleum Marketing Group, Inc.; Clarksburg (MD); On-site; USD 100,000 - 125,000; Full time

Job summary

An established industry player in the petroleum sector is seeking an Assistant Store Manager to oversee daily operations and support the General Manager. This role involves ensuring a pleasant shopping experience, managing staff performance, and maintaining operational efficiency. Ideal candidates will have strong leadership skills, excellent customer service abilities, and proficiency in Microsoft Office applications. Join a dedicated team committed to providing superior service and making a significant impact in the community. If you are goal-oriented and thrive in a dynamic environment, this opportunity is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401K Plan

Qualifications

• Experience in managing and directing teams.
• Strong communication and customer service skills.
• Ability to work independently and lift up to 35 lbs.

Responsibilities

• Lead daily store operations in the absence of the General Manager.
• Ensure exceptional customer service and resolve concerns.
• Supervise staff performance and execute training plans.

Skills

Team Management

Customer Service

Communication Skills

Organizational Skills

Proficiency in Microsoft Office

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Assistant Store Manager - Clarksburg, MD

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Description

COMPANY DESCRIPTION: Petroleum Marketing Group (PMG) is one of the largest multi-branded Petroleum Dealers and Convenience Store Operators on the East Coast. PMG is an established distributor and jobber of petroleum products & services throughout the Atlantic region of the United States. We own, operate, and/or supply over 800 sites across Maryland, Virginia, Washington D.C., and New Jersey, with an annual fuel volume of over 700 million gallons. We are committed to providing superior customer service through our dedicated, talented, and experienced employees.

Job Title: Assistant Store Manager

Compensation: $17.15 to $19.00 per hour

Location: 7-Eleven & Exxon at Clarksburg, MD

Benefits: Medical, Dental, Vision, 401K, and more

Job Description: The Assistant Store Manager is responsible for leading the store's day-to-day operations in the absence of the General Manager and supporting the General Manager in all aspects of store management. The AGM reviews business results, including profitability, and plans for continuous improvement. Responsibilities include ordering, ensuring exceptional customer service, and supporting team members.

Daily Duties include but are not limited to:

• Ensuring a pleasant shopping experience for all customers
• Resolving customer concerns efficiently
• Executing training plans for Customer Service Associates (CSAs)
• Supervising daily tasks and performance of staff
• Recruiting, hiring, coaching, and managing staff performance
• Delegating tasks and following up
• Providing support, motivation, and coaching to staff
• Monitoring business processes and results for profitability
• Managing cash and lottery processes
• Upholding integrity, honesty, and respect
• Supporting the General Manager with ongoing tasks and assignments

Requirements:

• Experience in managing and directing teams
• Minimum of 45 hours work per week
• Flexible availability, including weekends and holidays
• Reliable transportation
• Excellent customer service skills
• Ability to work independently
• Strong communication skills
• Proficiency in Microsoft Word, Excel, and Outlook
• Goal-oriented with organizational skills
• Ability to lift up to 35 lbs

Note: This description summarizes the general responsibilities and is not exhaustive.

Petroleum Marketing Group is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.