Assistant Store Manager - Broadway Plaza

UNTUCKit; Walnut Creek (CA); On-site; USD 30,307 - 33,062; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental & Vision)

Retirement Plan (401k)

Life Insurance (Basic, Voluntary & AD&D)

Paid Time Off (Public Holidays)

Gym reimbursement/rewards program

50-75% employee discount

Job summary

UNTUCKit in Walnut Creek, California is seeking a motivated retail leader to drive sales and enhance client experiences. This role involves leading a team, achieving sales goals, and ensuring operational excellence.

The ideal candidate has previous retail leadership experience, strong communication skills, and a passion for customer service. The position offers a full-time schedule and various health benefits, including a healthcare plan and retirement contributions.

Qualifications

• Prior retail leadership or keyholder experience.
• Strong clienteling skills and a customer-first mindset.
• Commitment to core values of kindness and communication.

Responsibilities

• Drive sales and engage with clients.
• Lead and motivate sales associates.
• Maintain store operations and standards.

Skills

Sales Leadership

Clienteling

Communication Skills

Customer Service

Education

High School Degree

Tools

Apple Products

G-Suite

Omni-channel POS Systems

Job description

We’re looking for a results-oriented leader who thrives in a performance-driven retail environment and leads from the sales floor. This role is ideal for a motivated leader who knows how to convert traffic into revenue, elevate the customer experience, and inspire a team to exceed goals.

If you love clienteling, coaching teams to win, and turning every interaction into a brand-building moment — we want to meet you!

What You’ll Do

Drive Sales & Client Engagement

• Lead by example in achieving and exceeding individual and store sales goals
• Proactively engage customers, assess needs, and deliver personalized styling solutions
• Build and maintain strong client relationships through effective clienteling and follow-up
• Identify opportunities to cross-sell and upsell to maximize each transaction
• Leverage product knowledge to confidently communicate value and drive conversions

Lead the Sales Floor

• Inspire and motivate associates to deliver high-performance selling behaviors
• Create a dynamic, energetic, and results-focused sales culture
• Coach team members in real time to improve selling techniques and client engagement
• Execute UNTUCKit University training and reinforce daily performance conversations

Deliver Operational Excellence

• Open and close the store with accountability for results and standards
• Maintain a visually compelling, sales-focused floor environment
• Ensure stockroom organization supports selling efficiency
• Monitor KPIs and contribute insights based on customer feedback and sales trends

What You Bring

• Prior retail leadership or keyholder experience
• Proven ability to drive sales and influence team performance
• Strong clienteling skills and a customer-first mindset
• High energy, strong communication skills, and a passion for results
• Commitment to living our CORE Values: Be Kind, Own It, Work Together, Communicate, Mentor, and Have Fun
• Proven work experience as a Supervisor, Key holder or Assistant Manager
• Basic understanding of sales principles and customer service practices
• Proficiency in Apple products and G‑Suite, Omni‑channel POS systems
• Solid communication and interpersonal skills
• Ability to work in the store alone
• Flexible with scheduling
• Available to work retail hours, which may include day, evening, weekends and/or holidays.
• High school degree
• Full Time.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Public Holidays)
• Short Term & Long Term Disability
• Training & Development
• Casual working environment
• Wellness Resources
• Gym reimbursement/rewards program
• 50-75% employee discount
• Pay Range: $22 - $24 hourly rate