Assistant Store Manager - Burlington Mall

UNTUCKit LLC; Burlington (MA); On-site; USD 31,684 - 33,062; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental & Vision)

Retirement Plan (401k)

Life Insurance (Basic, Voluntary & AD&D)

Paid Time Off (& Public Holidays)

Short Term & Long Term Disability

Training & Development

Casual working environment

Wellness Resources

Gym reimbursement/rewards program

50-75% employee discount

Job summary

UNTUCKit LLC in Burlington, Massachusetts, is seeking a results-oriented retail leader to drive sales and client engagement. In this full-time role, you will mentor team members and foster a dynamic sales floor culture. Candidates should have prior retail leadership experience, strong clienteling skills, and the ability to influence team performance. Benefits include health care, 401k, paid time off, and employee discounts. The pay range is $23 - $24 hourly.

Qualifications

• Prior retail leadership or keyholder experience is required.
• Proven ability to drive sales and influence team performance.
• High energy and strong communication skills are essential.

Responsibilities

• Drive sales and client engagement by leading by example.
• Coach team members in real time to improve selling techniques.
• Open and close the store with accountability for results.

Skills

Retail leadership

Clienteling

Sales techniques

Interpersonal skills

Communication

Education

High school degree

Tools

Apple products

G-suite

Omni-channel POS systems

Job description

We’re looking for a results-oriented leader who thrives in a performance-driven retail environment and leads from the sales floor. This role is ideal for a motivated leader who knows how to convert traffic into revenue, elevate the customer experience, and inspire a team to exceed goals.

If you love clienteling, coaching teams to win, and turning every interaction into a brand-building moment — we want to meet you!

What You’ll Do

Drive Sales & Client Engagement

• Lead by example in achieving and exceeding individual and store sales goals
• Proactively engage customers, assess needs, and deliver personalized styling solutions
• Build and maintain strong client relationships through effective clienteling and follow-up
• Identify opportunities to cross-sell and upsell to maximize each transaction
• Leverage product knowledge to confidently communicate value and drive conversions

Lead the Sales Floor

• Inspire and motivate associates to deliver high-performance selling behaviors
• Create a dynamic, energetic, and results-focused sales culture
• Coach team members in real time to improve selling techniques and client engagement
• Execute UNTUCKit University training and reinforce daily performance conversations

Deliver Operational Excellence

• Open and close the store with accountability for results and standards
• Maintain a visually compelling, sales-focused floor environment
• Ensure stockroom organization supports selling efficiency
• Monitor KPIs and contribute insights based on customer feedback and sales trends

What You Bring

• Prior retail leadership or keyholder experience
• Proven ability to drive sales and influence team performance
• Strong clienteling skills and a customer-first mindset
• High energy, strong communication skills, and a passion for results
• Commitment to living our CORE Values: Be Kind, Own It, Work Together, Communicate, Mentor, and Have Fun
• Proven work experience as a Supervisor, Key holder or Assistant Manager
• Basic understanding of sales principles and customer service practices
• Proficiency in Apple products and G‑suite, Omni‑channel POS systems
• Solid communication and interpersonal skills
• Ability to work in the store alone
• Flexible with scheduling and available to work retail hours, which may include day, evening, weekends and/or holidays
• High school degree
• Full Time.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (& Public Holidays)
• Short Term & Long Term Disability
• Training & Development
• Casual working environment
• Wellness Resources
• Gym reimbursement/rewards program
• 50-75% employee discount
• Pay Range: $23 - $24 hourly rate