Assistant Store Manager: Brand Leader & Team Growth

Free People; Ardmore (PA); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical benefits

Employee discounts

Paid time off

Retirement savings

Job summary

URBN is seeking an Assistant Store Manager for its Free People store in Ardmore, PA. This role supports selling, service, and operations to create an engaging environment and helps develop the team while aligning with the brand.

You will lead with a people‑first approach, drive omni‑channel experiences, manage scheduling, training, and onboarding, and partner with leadership to maintain visual standards and store performance.

Qualifications

• Experience leading a retail team and delivering excellent customer service.
• Ability to develop others and maintain brand standards.
• Familiarity with omni‑channel selling and store operations.

Responsibilities

• Acts as brand ambassador and drives engaging visual experiences.
• Leads selling initiatives and builds customer relationships through personalized service.
• Delivers omni‑channel shopping experiences using MPOS/POS tools.
• Partners with leadership on staffing, onboarding, and performance feedback.
• Maintains daily operating standards, scheduling, payroll, and inventory control.

Skills

People leadership

Customer service

Brand experience

Visual merchandising

Tools

MPOS/POS systems

Job description

URBN is seeking an Assistant Store Manager for its Free People store in Ardmore, PA. This role supports selling, service, and operations to create an engaging environment and helps develop the team while aligning with the brand.

You will lead with a people‑first approach, drive omni‑channel experiences, manage scheduling, training, and onboarding, and partner with leadership to maintain visual standards and store performance.