Assistant Store Manager: Automotive Retail Leader

NAPA Auto Parts; Riverton (UT); On-site; USD 40,000 - 60,000; Full time

Job summary

NAPA Auto Parts in Riverton, UT seeks an Assistant Store Manager to apply automotive knowledge, customer service excellence, and strong leadership to operate our retail store and help NAPA be the dominant parts supplier in the market.

This role supports the Store Manager across all store functions, maintains active customer-facing sales, oversees counter sales, inventory, delivery coordination, and housekeeping, and coaches team members to uphold standards.

Qualifications

• High school diploma or equivalent; technical or trade courses or degree is a plus.
• Experience in automotive aftermarket or willingness to learn all things automotive.
• Strong leadership and people-management skills.
• Customer-focused with ability to build long-term relationships.
• Thrives in a fast-paced, complex retail environment.
• Familiarity with cataloging and/or inventory management systems.
• Ability to lift up to 60 lbs.
• Experience in parts store, dealership, or related retail management.
• Customer-centric approach.

Responsibilities

• Partner daily with Store Manager on operations, sales execution, inventory health, labor/scheduling alignment, and team performance.
• Actively sell and build customer relationships across retail and wholesale channels (in-store, phone, and external dealer/wholesale calls as needed).
• Model expected behaviors, processes, and customer standards.
• Execute opening and closing routines (security, cash reconciliation, end-of-day reporting, facility readiness).
• Handle or support administrative tasks: scheduling input, compliance documentation, performance tracking/reporting, and basic P&L awareness items.
• Monitor and act on core store metrics (sales, inventory accuracy/turn, customer satisfaction, cleanliness/organization, labor efficiency, loss prevention).
• Provide leadership oversight, training and overall performance management for flexible execution of all store functions (counter sales, order pulling, receiving, stocking, delivery coordination, etc.).
• Support talent development: provide coaching, and mentor successors for advancement.
• Drive adherence to safety, asset protection, operational processes, and continuous improvement initiatives.

Skills

Leadership experience

Customer service orientation

Adaptability to fast-paced environment

People management

Ability to lift 60 lbs

Education

High school diploma or equivalent

Tools

Inventory management systems

ASE Certifications (a plus)

Job description

NAPA Auto Parts in Riverton, UT seeks an Assistant Store Manager to apply automotive knowledge, customer service excellence, and strong leadership to operate our retail store and help NAPA be the dominant parts supplier in the market.

This role supports the Store Manager across all store functions, maintains active customer-facing sales, oversees counter sales, inventory, delivery coordination, and housekeeping, and coaches team members to uphold standards.