Assistant Store Manager at Oxford Feed & Lumber

Ace Hardware; Elkton (MD); On-site; USD 42,000 - 56,000; Full time

Job summary

Oxford Feed & Lumber is seeking an Assistant Store Manager to join our family-owned business in Oxford, PA. This hands-on role focuses on customer service, inventory, displays, and team leadership within hardware, paint, power equipment, grills, lawn & garden, and home & farm departments.

The ideal candidate is customer-focused, solutions-driven, and ready to support store operations and merchandising to serve our community.

Qualifications

• Hands-on customer service experience.
• Ability to help customers find products and solutions.
• Interest in hardware, paint, power equipment, grills, lawn & garden.

Responsibilities

• Provide exceptional, friendly customer service and build relationships with local customers.
• Help customers find products and solutions across hardware, paint, power equipment, grills, lawn & garden, and home and farm needs.
• Be a knowledgeable resource for customers and team members.
• Assist with merchandising, displays, ordering, and keeping departments well-stocked.
• Help lead and support store employees and contribute to a positive team environment.
• Assist with daily store operations and step in wherever needed.
• Help drive sales through product knowledge and customer relationships.
• Keep departments organized, clean, safe, and ready for customers.
• Develop relationships with local customers, contractors, farmers, homeowners, and community members.
• Represent Oxford Feed & Lumber as a local business that cares about its customers.

Skills

Customer service

Team leadership

Merchandising

Problem solving

Job description

Assistant Store Manager

Oxford Feed & Lumber-Oxford, PA.

Are you a hands on, customer-focused person who knows a little bit about a lot-and loves learning more?

Oxford Feed & Lumber is looking for an Assistant Store Manager to join our team at our family-owned, community focused business. We're looking for someone with a passion for hardware, paint, power equipment, grills, lawn & garden, and all the things that make a great local hardware farm feed store.

This is a hands-on position for someone who enjoys working with customers, solving problems, helping team members, and jumping in wherever needed.

What You’ll Do

• Provide exceptional, friendly customer service and build relationships with our local customers
• Help customers find the right products and solutions across hardware, paint, power equipment, grills, lawn & garden, and general home & farm needs
• Be a knowledgeable resource for both customers and team members
• Assist with merchandising, displays, ordering, and maintaining well-stocked departments
• Help lead and support store employees and contribute to a positive team environment
• Assist with daily store operations and step in wherever you’re needed
• Help drive sales through product knowledge, customer relationships, seasonal promotions, and creative merchandising
• Keep departments organized, clean, safe, and ready for customers
• Develop relationships with local customers, contractors, farmers, homeowners, and community members
• Represent Oxford Feed & Lumber and our commitment to being a local business that knows and cares about its customers

What We’re Looking For

We’re looking for someone who is:

• Passionate about hardware and home & farm products
• Knowledgeable—or eager to become knowledgeable—about paint, power equipment, grills, lawn & garden, hardware, and related products
• A strong customer-service person who genuinely enjoys helping people
• A natural problem solver who can say, “Let’s figure it out.”
• Comfortable wearing many hats and working in a fast-paced retail environment
• A team player who is willing to jump in and help wherever needed
• Organized, dependable, and able to take initiative
• Comfortable leading and supporting a team
• Someone who enjoys working for a family-owned business where relationships matter

The Ideal Candidate

You don’t have to know everything—but you should be the kind of person who wants to know everything.

If you can help someone choose the right paint, figure out why their lawn equipment isn’t working, recommend a grill, find a hard-to-find piece of hardware, help a customer with a home project, and then jump in to help stock shelves or build a display, you may be exactly who we’re looking for.

We want a true jack-of-all-trades who takes pride in knowing our products, knowing our customers, and being part of the community.

Why Oxford Feed & Lumber?

We are a family-owned, local business with deep roots in our community. We believe in taking care of our customers, taking care of our employees, and providing the kind of personal service that you simply can’t get from a big-box store.

If you want to be more than just a manager—and want to be a valuable part of a local team and community,we’d love to meet you.

Notice to Applicant about this Employer: You are applying for a job with an independently owned and operated cooperative member of Ace Hardware Corporation, who owns and operates this Ace Hardware retail store location.Ace Hardware Corporation is not the employer for this position. The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling.Ace Hardware Corporation will not receive a copy of any applications submitted for this position, does not control interviews and/or hiring decisions, and has no control over or responsibility for the employment policies and practices of the independent store owner. If hired, the independent store owner will be your only employer. The Ace Hardware trademarks, logos and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation

We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.