Assistant Store Manager (Ala Moana)

TravisMathew; Honolulu (HI); On-site; USD 45,000 - 65,000; Full time

Job summary

TravisMathew is seeking an Assistant Store Manager for our Honolulu location. The successful candidate will assist in managing day-to-day operations, optimize sales strategies, and lead a dedicated team focused on exceptional client service.

This role requires a background in retail management, sales experience, and strong communication skills. Join us to foster a productive, team-driven environment that thrives on excellent customer relationships.

Qualifications

• Minimum 3 years' experience in a client service-related capacity.
• Minimum 2 years' experience in retail store management.

Responsibilities

• Assist in managing daily retail operations for the store.
• Provide approachable sales and service focus to achieve goals.
• Recruit and train a team focused on client experience.

Skills

Microsoft Applications

Point-of-sale (POS) systems

Retail store management

Visual merchandising

Client service

Team management

Education

Bachelor's Degree in Business or related field

Job description

## Assistant Store Manager (Ala Moana)Applylocations: JP TM - Retail - Honolulu, HItime type: Full timeposted on: Posted 2 Days Agojob requisition id: JR2023-16144TravisMathew is a premium apparel brand that exists because we seized an opportunity—and we’re inviting you to take yours. Back in 2007, we saw there weren’t many companies whose clothing bridged the gap between performance and lifestyle, so we created our own. Inspired by the sun, surf, and sand of Southern California, we became a leading innovator in lifestyle performance apparel by making clothes for real life—plus working with premium wholesalers, building a leading e-commerce business, and opening retail stores around the world. We invite you to join team TravisMathew.The Assistant Store Manager is responsible for assisting in managing the day-to-day retail operations of his/her applicable store inclusive of sales and service, team leadership and operational excellence.**ROLES AND RESPONSIBILITIES*** Provide an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service* Connect with in-store clients and develop / retain a following of repeat clients to drive sales* Assist in developing and implementing strategies to drive sales and key performance indicators* Assist in recruiting and training a team of support managers and client experience focused associates* Train and coach team to meet and / or adhere to client service standards and company policies and procedures* Create and manage in-store events, marketing initiatives and CRM activity to drive and reward repeat business* Implement product and visual merchandising directives and techniques to maximize space and drive sales* Manage inventory control procedures including product receipt, transfers and returns* Manage and maintain store cleanliness and organization, including front of house and stock space* Foster a work environment focused on teamwork and productivity**TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)*** Proficient in Microsoft Applications* Proficient in point-of-sale (POS) systems* Proficient in back-office operations management* Proficient in visual merchandising* Ability to recruit, train, manage and develop a team* Ability to work effectively and collaboratively with cross-functional teams and stakeholders* Ability to make decisions independently, or escalate when applicable* Ability to work non-traditional hours; weekends, evenings and holidays* Strong written and verbal communication skills**EDUCATION AND EXPERIENCE*** Bachelor’s Degree in Business or related field preferred* Minimum 3 years’ experience in a client service-related capacity* Minimum 2 years’ experience in retail store management**PHYSICAL REQUIREMENTS / WORK ENVIRONMENT (if applicable)*** Work is performed in a retail environment / store* Walk, sit, stand, bend, reach and move continually during working hours**DISCLAIMER**This job description indicates in general terms, the type and level of work performed as well as the typical responsibilities of employees in this classification and it may be changed by management at any time. Other duties may also apply. Nothing in this position description changes the at-will employment relationship existing between the Company and its employees. Distribution of this item outside of the Company without an authorized release is a violation of Company policy.If your experience is close to what we're looking for, please consider applying! Experience comes in many forms – skills are transferable, and passion goes a long way. We know that diversity makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply. TravisMathew is an Equal Employment Opportunity