Assistant Store Manager - #972 - Cleveland, OH

majorsmanagement; Cleveland (OH); On-site; USD 48,000 - 64,000; Full time

Job summary

majorsmanagement is seeking a store leader to oversee operations and develop a team that consistently delivers a superior guest experience while achieving sales goals.

You will train staff, optimize processes, and ensure the store aligns with company objectives. Candidates should have a high school diploma or GED, 1–2 years of retail experience, and a flexible schedule including evenings and weekends.

Qualifications

• High School diploma or GED is required.
• 1–2 years of retail experience in a similar environment.
• Must have a valid driver’s license and satisfactory MVR.
• Ability to work a flexible schedule including days, nights, weekends and holidays.
• Strong communication and guest-service orientation.

Responsibilities

• Manage day to day store operations, including building, training, and developing a team that will provide consistently superior guest experience
• Foster a culture where the primary focus will always be on the guests’ needs
• Serve as a role model to team members in and outside of stores by consistently presenting a high energy, friendly attitude to team members and guests
• Create an organized and process-oriented environment
• Communicate company objectives as necessary so that the store team understand how the company strategy fits into their day-to-day operations
• Clearly set expectations with employees and track results
• Focus on execution and creating a systems culture in your store
• Discipline to optimize results by efficient expense spending and thorough planning
• Assist with monitoring financials and sales to understand current business
• Assist with forecasting and analysis of business trends and functions within payroll, loss prevention, and controllable expenses in order to maximize store performance and profitability

Skills

People-first mindset

Strong communication

Planning and prioritization

Ambiguity management

Business acumen

Flexibility schedule

Driver's license & MVR

Education

High School diploma or GED

Retail experience 1-2 years

Job description

They will oversee,train,and develop a team that consistently providessuperiorguest experience, while meeting sales goals.

PRIMARY RESPONSIBILITIES

• Manage day to day store operations, includingbuilding,training, anddevelopinga team that will provideconsistentsuperior guest experience

• Foster a culture where the primary focus will always be on the guests’ needs

• Serve as a role model to team members in and outside of stores by consistently presenting a high energy, friendly attitude to team members and guests

• Create an organized and process-oriented environment

• Communicate companyobjectivesas necessary so thatthe storeteamunderstandhow the company strategy fits into theirday-to-dayoperations

• Clearly set expectations with employees and track results

• Focus on execution and creating a systems culture in your store

• Discipline tooptimizeresults by efficient expense spending and thorough planning

• Assistwith monitoring financials and sales to understand current business

• Assist with forecasting and analysis of business trends and functions within payroll, loss prevention, and controllable expenses in order to maximize store performance and profitability

QUALIFICATIONS

• Must have a people first mentality; every team member and guest deservea great experience

• Skillful communicator with ability to communicate complex issues in an easily understood manner

• Ability to plan, prioritize, and effectively deal with ambiguity in a fast-paced environment, with energy,driveand a focus on execution

• Good business acumen

• Ability to work a flexible schedule of days, nights,weekendsand holidays

• Must have a valid driver’s license and satisfactory MVR

• Availability to be on call 24/7

EDUCATION and/or EXPERIENCE

• High School diploma or GED isrequired

• A minimum of 1-2 years of retail experience in similar working environment

PHYSICAL DEMANDS

Thephysical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee isfrequentlyrequired to sit, walk, talk, hear, use hands to type data,operatebusinessequipmentand dial the telephone.