Assistant Store Manager

Food Lion; Wesley Chapel (NC); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading company in the grocery retail sector seeks an Assistant Store Manager to support store operations and enhance customer service. The role involves managing associates, ensuring compliance with safety standards, and driving financial results. Ideal candidates will possess strong leadership and communication skills, along with relevant experience in retail management.

Qualifications

• Strong understanding of store operations and merchandising techniques.
• Must be accredited as a Certified Food Safety Manager within 90 days.

Responsibilities

• Responsible for hiring, training, and developing associates.
• Manage performance through coaching and appraisal.
• Ensure compliance with company security and safety standards.

Skills

Interpersonal Skills

Customer Service

Communication Skills

Organizational Skills

Problem Solving

Leadership

Education

College Degree or Equivalent

Department Manager Experience

Job description

Join to apply for the Assistant Store Manager role at Food Lion.

Address: USA-NC-Wesley Chapel-5939 Weddington Road

Store Code: Store 02256 Managers (5112614)

Food Lion has been providing an easy, fresh, and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.

Primary Purpose

Support the management and duties of store operations to meet financial and sales goals. Build associate and customer relations and promote a strong culture in support of Food Lion Strategy. Maintain solid communications with the management team, all associates in the store, and throughout the organization. Ensure conditions involving security, safety, and food safety are consistently maintained at the highest levels.

Duties And Responsibilities

• Responsible for hiring, training, and developing associates.
• Manage performance through performance management, coaching, appraisal, and disciplinary efforts.
• Provide leadership and motivation within the store to promote a culture reflective of our Guiding Principles, Core Values, Vision, and Strategy.
• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast and easy customer service.
• Ensure proper control of all store funds and company assets.
• Observe and correct all unsafe conditions that could cause associate or customer accidents.
• Observe and ensure compliance with company security, safety, and food safety standards.
• Understand and use company tools such as financial reports, inventory systems, scheduling, productivity, ordering, and business information systems.
• Support the achievement of store financial and operating results.
• Serve as Manager on Duty, perform all responsibilities of the Store Manager when absent.
• Assist the Store Manager with daily store operations.
• Serve as a model for customer service and other vital behaviors, instilling this value in all associates.
• Adhere to all company policies and standard practices.
• Manage and develop associates to ensure adherence to Standard Practices.
• Maximize sales through excellent customer service and minimize shrink through proper utilization of Standard Practices.
• Ensure store conditions, customer satisfaction, product quality, and policy execution.
• Ensure compliance with local, state, and federal regulations.
• Manage staffing schedules across departments to meet business needs.
• Interact with associates to ensure understanding of Food Lion’s expectations, providing tools and training for success.
• Complete required training courses.
• Treat all store information as strictly confidential.
• Perform other duties and projects as assigned.

Qualifications

• College degree or equivalent preferred.
• Department Manager or equivalent experience required.
• Strong understanding of store operations and merchandising techniques.
• Excellent interpersonal, customer service, and communication skills.
• Excellent organizational skills.
• Ability and willingness to learn multiple tasks and technical requirements.
• Good judgment in solving problems and handling disputes.
• Desire and ability to lead and manage across multiple departments.
• Must meet physical requirements, with or without accommodations.
• Must meet minimum age requirements for specific job functions.
• Must be accredited as a “Certified Food Safety Manager” or attend training to achieve accreditation within 90 days, maintaining accreditation thereafter.

Physical Requirements

• Ability to use computers and communication systems required for the role.
• Ability to use handheld computers for orders, mark downs, scans, and inventory.
• Stand 100% of the time, with frequent walking.
• Push or pull up to 2000 pounds using a pallet jack or float.
• Perform repetitive hand and arm motions.
• Bend and lift weights up to 15 lbs. continuously, 25 lbs. frequently, and about 100 lbs. on occasion.
• Handle substances related to cleaning and packaging.
• Frequent reaching and grasping at waist level; occasional above shoulder or below waist.
• Meet activity standards; tolerate working in extreme temperatures for short periods.
• Sufficient visual ability to check invoices and documents.

Food Lion is an equal opportunity employer, providing opportunities regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity, or gender expression.