Assistant Store Manager

True Religion; Lutz (FL); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading company is seeking an Assistant Store Manager to support daily operations, drive sales, and develop talent. The role involves managing store performance, enhancing customer experience, and ensuring compliance with company standards. Ideal candidates will have retail management experience and strong operational skills.

Qualifications

• 1-3 years’ experience as a retail supervisor or manager.
• High School diploma or equivalent required; bachelor's degree preferred.

Responsibilities

• Oversees daily store operations and recruits employees.
• Communicates priorities and expectations clearly.
• Maintains brand visual standards and manages inventory.

Skills

Customer engagement

Talent development

Visual presentation

Operational skills

Education

High School diploma

Bachelor's degree

Tools

Microsoft Office

Job description

IMMEDIATE MANAGER: Store Manager

DIRECT REPORTS: 0

DIRECT REPORTS TITLES: N/A

JOB CLASSIFICATION: Non - Exempt

BUDGET RESPONSIBILITY: N/A

LOCATION:

THE PURPOSE

The Assistant Store Manager is responsible for assisting in driving positive results, leading by example, and supporting and adhering to all company initiatives and expectations. The Assistant Store Manager oversees daily store operations, recruits, and develops employees to meet business needs. This role has full accountability for KPI performance, meeting goals, controlling financial results, shrink, talent selection, turnover, and store presentation in the absence of the Store Manager.

THE ROLE

Managerial Criteria

1. Driver Results: Understands KPIs and how to produce positive results within store budgets. Works flexible hours, including weekends and evenings.
2. Effective Communication: Communicates priorities, expectations, and information clearly and promptly. Listens actively, fosters an open environment, and is proficient in Microsoft Office and internal applications.
3. Motivation and Inspiration: Inspires others through enthusiasm, integrity, and leading by example. Recognizes team successes and demonstrates behaviors of a successful manager.
4. Initiative and Planning: Takes responsibility for decisions and actions, plans workload effectively, and demonstrates forward thinking. Capable of physical tasks such as maneuvering on the sales floor, climbing ladders, and lifting up to 50 lbs.
5. Problem Solving and Judgment: Uses objective analysis to resolve issues, maintains composure, and partners with Loss Prevention to protect assets.
6. Employee Development: Values training, provides feedback, and manages talent to foster growth and address underperformance.
7. Commitment to Improvement: Embraces new ideas, supports company initiatives, and uses resources to increase sales.
8. Interpersonal Skills: Works well with diverse populations, maintains professionalism, and handles feedback constructively.
9. Adaptability: Remains flexible and positive amidst change, challenges the status quo, and initiates change when necessary.
10. Teamwork: Prioritizes store success over personal recognition, supports colleagues, and fosters collaboration.

Talent

1. Supports timely filling of open positions.
2. Builds a high-performing team through networking and recruiting.
3. Supports onboarding and training.
4. Develops a succession plan for future leaders.
5. Communicates KPI goals and coaching strategies effectively.
6. Evaluates team performance and participates in performance reviews.

Customer Experience

1. Creates a customer-focused environment and exhibits the brand’s selling culture.
2. Motivates associates to build loyalty and a positive store environment.
3. Represents the company professionally.
4. Communicates goals and coaches in the moment to enhance customer service.

Operations

1. Shares store communications timely and effectively.
2. Schedules to optimize results, supports traffic, and manages payroll within budget.
3. Trains associates on policies and procedures, ensuring compliance.
4. Delivers a great shopping experience through effective MOD segments.
5. Partners with Loss Prevention to protect assets.

Visual Merchandising

1. Maintains brand visual standards and uploads photos for review.
2. Manages inventory levels, shipping, and replenishment to maximize sales.
3. Keeps store and stockroom clean and organized.

REQUIRED MINIMUM EXPERIENCE

Education and Experience

1. 1-3 years’ experience as a retail supervisor or manager in a relevant environment.
2. High School diploma or equivalent required; bachelor’s degree preferred.

Skills: Customer engagement, talent development, visual presentation, operational skills.