Assistant Store Manager

Staples; Waldorf (MD); On-site; USD 52,000 - 64,000; Full time

Benefits offered by this job

Paid time off

Bonus eligibility

401(k) match

Medical/dental/vision insurance

Associate discounts

Retail discounts

Job summary

Staples is hiring Assistant Managers to drive sales, services and customer engagement in the store and ensure readiness for business. You will guide your team to build customer relationships, provide total solutions and grow the business while maintaining a positive, inclusive atmosphere. Hiring immediately.

Lead a high-performing team focused on consultative selling, coaching, and daily operations. This role includes managing store initiatives, merchandising opportunities, and cost controls in

Qualifications

• 2+ years managing a sales team in retail or services.
• Experience coaching a team in a customer-centric, solutions-based environment.
• Ability to engage with customers and understand their needs.
• Strong communication, organization, planning.
• Review results and drive growth plans.
• Manage conflict in a cooperative manner.
• Honesty and integrity with customer and business information.
• Able to work in a high-paced environment and lift 10–50 lbs.

Responsibilities

• Lead in community, customer service, sales and team development.
• Ensure store culture reflects Staples values and community commitment.
• Develop a high-performing team for consultative selling and conversions.
• Coach and develop staff through coaching, training and role playing.
• Achieve sales and services goals, profit margins, and operations execution.
• Set cadence for sales readiness and daily merchandising.
• Direct merchandising opportunities and in-store initiatives.
• Delegate operational tasks with the GM; share responsibility for store ops and cost control.
• Champion initiatives and adapt to change.

Skills

Sales team management

Customer engagement

Communication

Organization

Planning

Conflict resolution

Integrity

Stamina

Job description

Assistant Managers

drive sales, services and customer engagement in the store and ensure the store is ready for business. You and your team will establish customer relationships that build loyalty, provide total solutions to meet customer’s needs and grow the business. You will guide your team in being positive, inclusive, and collaborative while helping your customers achieve their goals. Hiring immediately.

Get great perks.

• Full-time hours, generous paid time off, career development program and weekly pay
• Bonus plan eligible
• Compensation is based on qualifications and experience
• 401(k) with company match
• Full medical, dental and vision insurance
• Associate discounts on in-store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more
• And many more benefits

Provide strong leadership in community, customer service, sales, and team development.

• Ensure that the store culture embodies Staples values and its commitment to the community
• Develop a high-performing team focused on providing an exceptional store experience, consultative selling, driving conversions and providing total solutions to every customer
• Develop team to deliver results through coaching, training, and role playing
• Attain sales and services goals, profit margin and execution of store operations
• Establish business cadence for sales readiness
• Provide direction daily for merchandising opportunities within the store
• Assist with delegating operational tasks in partnership with the GM
• Shared responsibility for total store operations and cost control as well as acting as the Floor Leader
• Champion company initiatives, being adaptable and flexible to change and responsibilities

Essential Skills And Experience

• 2+ years managing a sales team in a retail or services industry
• Experience managing and coaching a team in a customer-centric, solutions-based environment
• Must be able to engage and speak to customers and understand their needs
• Strong communication, organization, planning and adaptive to changing business priorities
• Review results against business goals and strategies and deliver plans for growth and improvement
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to work cooperatively in a high paced and sometimes stressful environment
• Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously

Preferred Skills And Experience

• Experience using financial metrics to track sales progress to drive profitable sales and margins
• Ability to network and engage with the community

Staples does not sponsor applicants for work visas for this position.

#MGT