Assistant Store Manager

Vail Resorts; Town of Hunter (NY); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Free ski passes

Employee discounts

401(k)

Employee Assistance Program

Training and development

Referral program

Job summary

Vail Resorts in New York state is seeking an Assistant Store Manager for the winter season. This role oversees rental and retail staff, ensuring high-end customer service and adherence to brand standards across seasonal operations.

You will lead a team of 10–40+ employees, coach staff, and drive training plans while coordinating schedules and payroll. The position requires the ability to work weekends/holidays and adapt in a fast-paced mountain environment.

Qualifications

• Proficient in Microsoft Office applications.
• Excellent communications skills both written and verbal.
• Minimum 2 years leadership experience.
• 2 years in retail and/or rental experience - preferred.
• Knowledge and passion for talent development.

Responsibilities

• Co-leading with a leadership team of 3-4 fellow Assistant Store Managers.
• Managing a team of 10 - 40+ employees daily.
• Providing consistent and direct feedback, coaching, and guidance to team members.
• Designing, executing, and tracking training plans.
• Ensuring department and staff have all necessary supplies.
• Create a rewarding environment in which to work, generate a team atmosphere.
• Protect company assets through loss prevention techniques. Managing inventory of rental and retail product.
• Communicate ideas or issues with Store and Regional Managers.
• Manage operational schedules and assist with payroll.
• Remain current on new industry products and trends, and demonstrate knowledge of products.
• Assist with administrative duties
• Other duties as assigned

Skills

Leadership

Microsoft Office

Communication

Team player

Multi-tasking

Customer service

POS system

Tools

POS system

Job description

Create Your Experience of a Lifetime!Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

Create Your Experience of a Lifetime!Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

Employee Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

Job Summary

To Learn More, please review the Benefits Eligibility Summary

Responsible for providing high-end customer service and store support. Assistant Store Manager directly oversees all aspects of operations and day-to-day routine work of rental and retail associates in store. Responsible for maintaining business standards and has increased decision-making authority. Assistant Store Manager acts as a knowledgeable representative of our brand and drives culture inside our rental and retail stores. Fulfills day-to-day work responsibilities for the organization as needed.

Job Specifications

• Starting Wage: $25.00 - $32.14 /hr
• Employment Type: Winter Seasonal 2026/2027
• Shift Type: Full Time hours available
• Minimum Age: At least 18 years of age
• Housing Availability: No

Job Responsibilities

• Co-leading with a leadership team of 3-4 fellow Assistant Store Managers.
• Managing a team of 10 - 40+ employees daily
• Providing consistent and direct feedback, coaching, and guidance to team members.
• Designing, executing, and tracking training plans
• Ensuring department and staff have all necessary supplies
• Create a rewarding environment in which to work, generate a team atmosphere
• Protect company assets through loss prevention techniques. Managing inventory of rental and retail product.
• Communicate ideas or issues with Store and Regional Managers
• Manage operational schedules and assist with payroll
• Remain current on new industry products and trends, and demonstrate knowledge of products
• Assist with administrative duties
• Other duties as assigned

Job Requirements

• Proficient in Microsoft Office applications
• Excellent communications skills both written and verbal
• Minimum 2 years leadership experience
• 2 years in retail and/or rental experience - preferred
• Knowledge and passion for talent development
• Self-motivated with the ability to multi-task
• Must be a team player and be able to handle fast paced stressful environment
• Possess the desire to offer the highest customer service standards to guests
• Familiarity with rental and retail POS system – preferred
• Physically able to perform tasks that require moving up to 50lbs of weight, be able to stand at a work station for long periods of time while still being mobile at short notice.
• Have the ability to work weekends and holidays consistently throughout the season and an average of 9-10 hr shift a day.

The expected pay range is $25.00 - $32.14 /hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 516504

Reference Date: 08/06/2026

Job Code Function: Rental Ops