Assistant Store Manager

NAPA Auto Parts; Town of Clarence (NY); On-site; Full time

Job summary

NAPA Auto Parts is seeking a passionate Assistant Store Manager in Clarence, NY. This role involves leading a team, managing store operations, and ensuring exceptional customer service. Ideal candidates will have automotive expertise and a commitment to building relationships. Join a supportive company culture that values employee growth and offers competitive pay and benefits.

Benefits

Outstanding health benefits

401K

Opportunities for career growth

Qualifications

• Experience in the automotive aftermarket service industry or willingness to learn.
• Ability to lift 60 lbs in some situations.

Responsibilities

• Lead a successful team and manage store operations.
• Drive NAPA operational and marketing programs.
• Grow customer relationships and ensure a positive experience.

Skills

Customer Care

Leadership

Inventory Management

Education

High school diploma or equivalent

Technical or trade school courses or degree

Job description

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Job Description

Imagine the position to use your automotive or customer service expertise with both our wholesale and retail customers on a daily basis, serve as a leader to your teammates, and lead NAPA to be the dominant parts supplier in the market. If this sounds like you, NAPA is looking for a passionate Assistant Store Manager. This is the right opportunity for you if you:

Responsibilities

• Enjoy creating a superior customer service experience to achieve maximum market penetration, drive store growth, increase sales and profitability
• Know how to provide daily leadership and create and sustain a culture of employee engagement
• Know the importance of partnering with your teammates in order to drive company owned store initiatives
• Care about people and profit
• Want to join a team where you can learn and grow your career — the opportunities are endless!
• A Day in the life:
• Lead a successful team, support the store manager, and manage in our fast-paced retail stores
• Manage store operations to maximize sales, profits, and customer service
• Build, coach, train, and engage the crew team to deliver superior customer care and business results
• Handle inventory protection, asset management, operational, and safety issues
• Maintain overall cleanliness and readiness of delivery vehicles, sales floor, stock room, and outside areas
• Drive NAPA operational and marketing programs while continuously improving processes and procedures
• Grow customer relationships, assist with sales/service questions, and ensure a positive experience both in-store and on the phone

Qualifications

• High school diploma or equivalent; technical or trade school courses or degree preferred
• Experience in the automotive aftermarket service industry or hobby/DIY world, or willingness to learn all things automotive
• Passion for delivering customer care and building long-term relationships
• Ability to thrive in a fast-paced and complex environment
• Knowledge of cataloging and/or inventory management systems
• Ability to lift 60 lbs in some situations
• Additional preferred qualifications include:
• Background and/or passion for automotive, heavy equipment, farm industry, diesel, marine, or dealership
• Experience in a parts store, auction, retail store, auto body/collision, or fast food/restaurant/convenience store management
• Customer-centric mindset (external/internal)
• ASE Certifications
• NAPA Know How certification

Why NAPA may be the right place for you

• Outstanding health benefits and 401K
• Stable, Fortune 200 company with a family feel
• Supportive company culture that values hard work and employee care
• Opportunities for career growth and ongoing development
• Pay rate: $18.50/hr

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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, veteran status, or any other protected characteristic. Our policies focus on ability, achievement, experience, conduct, and legitimate business reasons in recruitment, hiring, training, promotion, assignment, transfer, and termination.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Retail

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