Assistant Store Manager

Levi Strauss; Texas City (TX); On-site; Full time

Job summary

An established industry player is seeking an Assistant Store Manager to support the Store Manager in driving operational excellence and enhancing customer satisfaction. This role involves leading a dynamic team, ensuring adherence to visual merchandising standards, and fostering a positive work environment. The ideal candidate will have a strong retail leadership background, a passion for customer service, and the ability to coach and develop staff. Join a company that values talent and offers opportunities for growth in a fast-paced retail environment where your contributions will make a significant impact.

Qualifications

• 3+ years of retail leadership experience required.
• Strong customer service skills and ability to manage multiple tasks.

Responsibilities

• Support Store Manager in achieving operational excellence.
• Lead merchandising team to meet productivity goals.

Skills

Retail Leadership

Customer Service Orientation

Coaching and Training

Multi-tasking

Judgment and Discretion

Education

High School Diploma or GED

Tools

RFID-enabled Inventory Management

Job description

JOB DESCRIPTION

Assistant Store Manager Job Description

Supports the Store Manager in attaining Levi's Store Iconic status by assisting in the development of the store team and contributing to the successful implementation of strategies and operational excellence that ensure brand equity, customer satisfaction and financial growth. Assumes responsibility for store in the absence of Store Manager.

Key Responsibilities:

• Executes flawless store visual presentation by following corporate visual direction and recommending merchandising adaptations where needed
• Lead merchandising team to reliably accomplish productivity goals and completion of RFID-enabled inventory management processes and visual merchandising standards by operating the company tools and resources
• Hold merchandising team accountable to RFID-enabled inventory management and visual merchandising processes, effectively leading the team through change, ensuring adherence to best practices, and actively coaching the team for maximum productivity.
• Accountable for operational results in store procedures, payroll management, cash handling and inventory control
• Is accountable and holds others accountable for ensuring all operational standards are achieved
• Assists in the hiring, training and retention of a store staff that model Levis Strauss & Co (LS&Co) selling practices, deliver authentic customer service and meet sales goals
• Accountable to store manager for driving process adoption, proficiency, and effectiveness.
• Recruits and conducts screening interviews for stylist position and makes recommendations for new hires
• Participates in training process for new hires on LS&Co culture, product knowledge, selling practices and other associate responsibilities
• Coaches and develops staff to increase their knowledge and skill sets, providing opportunities for continued development and growth within the organization.
• Contributes to a positive work environment that encourages retention and talent
• Manages minor employee relations issues including performance management and holding associates accountable for following LS&Co policies and procedures

Basic Qualifications:

• 3 years progressively responsible retail leadership experience
• High school diploma or general education degree (GED)
• Solid experience and demonstrated skills in supervising, coaching and training sales associates
• Strong retail apparel experience
• Extremely strong customer service orientation and the ability to multi-task; with the desire to work in a very fast paced environment and an ability to not become frustrated with last minute changes
• Excellent discretion, judgment, tact and diplomacy
• Demonstrated ability to learn new computer programs quickly
• Must demonstrate an energetic, positive, helpful demeanor and a passion and interest in Levi Strauss & Co
• Exhibits the following characteristics:
  • Leads through change
  • Provides clear direction
  • Coaches for improvement

LOCATION

Texas City, TX, USA

FULL TIME/PART TIME

Full time

COMPENSATION

Compensation for this role ranges from $22.55 - $37.55 per hour, varying with experience and qualifications.

Our policy is to provide equal opportunity to all persons without regard to race, color, creed, religion, national origin, citizenship, sex, age, sexual orientation, gender identity or gender expression, marital status, Vietnam era/disabled veteran status, physical or mental disability, or other protected classes prohibited by applicable law. Company policy prohibits harassment or discrimination of applicants or employees on the basis of any protected classes.