Retail Assistant Store Manager - 0515

Cash America International, Inc.; Houston (TX); On-site; Full time

Job summary

Join a forward-thinking company as a Retail Assistant Store Manager, where you will lead a dynamic team and ensure exceptional customer service. This role offers the opportunity to drive store performance, manage daily operations, and develop talent while enjoying a competitive hourly wage and commission structure. With a focus on employee growth and satisfaction, you will benefit from comprehensive perks, including medical insurance, vacation time, and tuition reimbursement. If you are passionate about retail and eager to make a difference, this is the perfect opportunity for you to shine in a supportive environment.

Benefits

Comprehensive Medical, Dental, Vision, Life Insurance

Flexible Working Hours

Earned Wage Access

Unlimited Commission Opportunities

Paid Vacation

Sick/Personal Time Off

Employee Discounts

Tuition Reimbursement

401k Program

Pet Insurance

Qualifications

• Minimum of 6 months of management or supervisory experience required.
• Must be able to lift/carry up to 50 pounds and work flexible hours.

Responsibilities

• Manage day-to-day store operations and promote a positive environment.
• Recruit and train store employees while ensuring customer satisfaction.
• Monitor financial goals and ensure compliance with operating standards.

Skills

Customer Service

Supervisory Skills

Cash Handling

Organizational Skills

Multi-tasking

Detail-oriented

Communication Skills

Ability to work independently

Education

High School Diploma or GED

Tools

Point-of-Sale (POS) Systems

Job description

We are currently looking for the right Retail Assistant Store Manager to join our Team!

Compensation: $13.00 to $17.00 per hour. We offer an easily achievable commission structure that pays you for every transaction you process! Our retail sales associates can earn UP TO 8% on transactions, which could average an additional $3.24 per hour ON TOP OF YOUR HOURLY RATE.

Perks and Benefits:

1. Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
2. The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
3. Our Earned Wage Access program is available to all employees on the second (2nd) day of employment.
4. The ability to earn unlimited commission above your hourly base rate.
5. VACATION: Employees are granted one week of paid vacation after completing six months of active, full-time service.
6. SICK/PERSONAL: Eligible employees are granted 8 hours (after 6 months of employment) to be used before their first anniversary.
7. Employee discounts are available to all employees on the first day of active employment.
8. Tuition Reimbursement with FirstCash Education (allowing UP TO $2,000 per year) is available to full-time employees who meet the minimum program requirements.
9. Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks!
10. Auto-enrollment in the FirstCash 401k program after six (6) months of employment.
11. Access to the FirstCash Pet Insurance program.

Position Summary:

We are seeking an Assistant Store Manager with a minimum of six (6+) months of management/3rd key experience. Assistant Store Managers are accountable for the day-to-day operations of the store and promoting a positive/productive environment. This position will partner with the Store Manager to lead and develop store employees, recruit, and retain top talent, maximize financial goals, and manage Customer Relations / Customer Satisfaction.

Responsibilities of an Assistant Store Manager:

1. Facilitate a customer-centric environment by engaging customers in a friendly and professional manner.
2. Monitor and assist in the training of Pawnbrokers so their development meets the prescribed FirstCash standards.
3. Recruit top talent by sourcing candidates through company-prescribed channels.
4. Open and close the store, ensuring all procedures are followed to protect assets.
5. Ensure asset protection through inventory control, property safety procedures, and securing customer loans.
6. Administer processes and procedures within the store including inventory, loan management, and merchandising.
7. Evaluate the store's financial statements and drive profitability through communication and goal setting.
8. Ensure that operating standards meet or exceed FirstCash standards.
9. Monitor loan qualification and buying processes to ensure the integrity of all loans issued.
10. Complete assigned tasks and training for self-development as requested.
11. Communicate clearly with employees to ensure that they understand the store’s mission and profit objectives.
12. Remain up-to-date on product knowledge.
13. The Assistant Store Manager acts as manager on duty in the absence of the Store Manager.

Minimum Requirements & Qualifications:

1. Must be willing and able to perform duties and tasks for extended periods of time.
2. Must be willing and able to lift/carry up to 50 pounds.
3. Demonstrated ability to effectively supervise others.
4. Ability to work with firearms and to become firearms certified.
5. Minimum Age: 18 years old.
6. High School Diploma, GED, or equivalent experience.
7. Must have the ability to work a flexible retail schedule based on business needs, including weekends and holidays.
8. Computer literate and able to operate Point-of-Sale (POS) systems.
9. Ability to multi-task in a fast-paced environment.
10. Detail-oriented with strong organizational skills.
11. Cash handling experience is required.
12. Ability to work independently with minimal supervision.
13. Excellent work ethic and strong business sense.

Bilingual applicants are encouraged to apply!

Commission Plan Information: The employee commission incentive plan is proprietary to FirstCash. Assistant Store Managers have the potential to earn 2-8% commission, based on the gross profit of their personal performance.

Equal Opportunity Employer: FirstCash Holdings, Inc. is an Equal Opportunity Employer. It is the policy of FirstCash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, or any other characteristic protected by federal, state or local law.