Retail Assistant Store Manager - 2279

Cash America International, Inc.; Houston (TX); On-site; Full time

Job summary

Join a forward-thinking company as a Retail Assistant Store Manager in Houston! This dynamic role involves overseeing daily store operations, fostering a customer-centric environment, and leading a team to achieve financial goals. With a competitive hourly wage plus commission opportunities, your earnings can significantly increase based on performance. Enjoy a range of benefits including comprehensive health coverage, paid vacation, and tuition reimbursement. If you're passionate about retail management and customer service, this is the perfect opportunity to grow your career and make a meaningful impact in the community.

Benefits

Comprehensive Medical, Dental, Vision, and Life Insurance

Flexible Working Hours

Earned Wage Access

Unlimited Commission Opportunities

Paid Vacation

Sick/Personal Leave

Employee Discounts

Tuition Reimbursement

401k Program

Pet Insurance

Qualifications

• Minimum of six months of management or 3rd key experience required.
• Ability to work a flexible retail schedule and lift up to 50 pounds.

Responsibilities

• Lead day-to-day operations and promote a positive environment.
• Recruit, train, and retain top talent for the store.
• Monitor financial statements and drive profitability.

Skills

Customer Service

Supervisory Skills

Cash Handling

Detail-Oriented

Multi-tasking

Firearms Certification

Education

High School Diploma or GED

Tools

Point-of-Sale (POS) Systems

Job description

We are currently looking for the right

Retail Assistant Store Manager

to join our Team!

$13.00 to $17.00 per hour

We offer an easily achievable commission structure that pays you for every transaction you process!

Our retail sales associates can earn UP TO 8% on transactions, which could average an additional $7.32 per hour ON TOP OF YOUR HOURLY RATE.

Perks and Benefits

1. Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
2. The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
3. Our Earned Wage Access* program is available to all employees on the second (2nd) day of employment.
4. The ability to earn unlimited commission above your hourly base rate.
5. VACATION: Employees are granted one week of paid vacation after completing six months of active, full-time service.
6. SICK/PERSONAL: Eligible employees are granted 8 hours (after 6 months of employment) to be used before their first (1st) anniversary.
7. Employee discounts are available to all employees on the first day of active employment.
8. Tuition Reimbursement with FirstCash Education (allowing UP TO $2,000 per year).
9. Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks!
10. Auto-enrollment in the FirstCash 401k program after six (6) months of employment.
11. Access to the FirstCash Pet Insurance program.

Position Summary:

We are seeking an Assistant Store Manager with a minimum of six (6+) months of management/3rd key experience. Assistant Store Managers are accountable for the day-to-day operations of the store and promoting a positive/productive environment. This position will partner with the Store Manager to lead and develop store employees, recruit, and retain top talent, maximize financial goals, and manage Customer Relations / Customer Satisfaction.

This position offers an hourly wage, PLUS Assistant Store Managers earn commission based on productivity and a bonus based on store performance!

Responsibilities of an Assistant Store Manager are:

1. Facilitate a customer-centric environment by engaging customers in a friendly and professional manner.
2. Monitor and assist in the training of Pawnbrokers.
3. Recruit top talent by sourcing candidates through company-prescribed channels.
4. Open and close the store, including counting cash drawers and merchandise.
5. Ensure asset protection through inventory control.
6. Administer processes and procedures within the store.
7. Evaluate the store's financial statements and drive profitability.
8. Ensure that operating standards meet or exceed FirstCash standards.
9. Monitor loan qualification and buying processes.
10. Complete the assigned tasks and training for self-development.
11. Communicate clearly with employees to ensure that they understand the store’s mission and profit objectives.
12. Remain up-to-date on product knowledge.
13. The Assistant Store Manager acts as manager on duty in the absence of the Store Manager.
14. Other related duties as assigned.

Minimum Requirements & Qualifications

1. Must be willing and able to perform duties and tasks for extended periods of time.
2. Must be willing and able to lift/carry up to 50 pounds.
3. Demonstrated ability to effectively supervise others.
4. Ability to work with firearms and to become firearms certified.
5. Minimum Age: 18 years old.
6. High School Diploma, GED, or equivalent experience.
7. Must have the ability to work a flexible retail schedule.
8. Computer literate and able to operate Point-of-Sale (POS) systems.
9. Ability to multi-task in a fast-paced environment.
10. Detail-oriented with strong organizational skills.
11. Cash handling experience is required.
12. Ability to work independently with minimal supervision.
13. Excellent work ethic and strong business sense.

Bilingual applicants are encouraged to apply!

Commission Plan Information

The employee commission incentive plan is proprietary to FirstCash. Assistant Store Managers have the potential to earn 2-8% commission, based on the gross profit of their personal performance.

Note: The information contained in this description is not intended to be an all-inclusive list of the duties and responsibilities of this job.

FirstCash Holdings, Inc. is an Equal Opportunity Employer

It is the policy of FirstCash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.