Assistant Store Manager

Yesway; Story City (IA); On-site; USD 35,000 - 45,000; Full time

Job summary

A convenience store chain is seeking an Assistant Store Manager in Story City, Iowa. The role involves assisting the Store Manager with employee training, scheduling, and operational compliance while ensuring excellent customer service. Candidates should possess a High School Diploma or GED and ideally have one year of supervisory experience in a relevant field. This position is vital for maintaining store operations and guest satisfaction.

Qualifications

• High School Diploma or GED required.
• One year experience supervising in a customer service-oriented environment preferred.

Responsibilities

• Assist with management responsibilities and employee development.
• Schedule employees for shifts.
• Resolve customer concerns and store issues.
• Ensure compliance with regulations.
• Oversee audits and placement of merchandise.
• Ensure timely guest transactions.

Skills

Customer service orientation

Employee training and development

Problem resolution

Operational compliance

Profit monitoring

Education

High School Diploma or GED

Job description

Yesway is seeking an Assistant Store Manager within our gas station and convenience store business. We are looking for a candidate who has experience in working in a customer service-oriented field or in the convenience store business.

ESSENTIAL FUNCTIONS: (other duties may be assigned)

• Assist the Store Manager by assisting with management responsibilities including training and development of employees and store responsibilities;
• Scheduling employees for shifts;
• Resolving store issues including customer concerns;
• Ensure compliance with all required regulations and requirements;
• Assist with audits and proper placement and stocking of merchandise;
• Ensure hospitality for all store guests by overseeing timely guest transactions; and
• Monitor profits through end of day procedures, shrink indicators, lottery, stock audits, vendors, car wash operations and retail waste.

REQUIREMENTS: (Equivalent combinations of education, licenses, certifications and/or experience may be considered)

Education

• High School Diploma or GED required; and
• Successful completion of certification testing as needed.

Experience

• One year experience supervising others in a fast food, restaurant, retail or convenience operation preferred.