Assistant Store Manager

Yesway; Mason City (IA); On-site; USD 35,000 - 50,000; Full time

Job summary

A convenience store company in Mason City is seeking an Assistant Store Manager to support management responsibilities, oversee employee scheduling, and ensure compliance with regulations. The ideal candidate has a High School Diploma or GED and experience in customer service, preferably in fast food, retail, or convenience businesses. This role offers opportunities for training and development within a customer-oriented environment, ideal for those ready to take the next step in their career.

Qualifications

• Must possess customer service orientation.
• Experience in a fast pace environment.

Responsibilities

• Assist the Store Manager with management responsibilities.
• Schedule employees for shifts.
• Resolve customer concerns.
• Ensure compliance with regulations.
• Assist with audits and merchandise placement.
• Oversee guest transactions.
• Monitor profits through daily procedures.

Skills

Customer service skills

Management experience

Scheduling

Problem-solving

Education

High School Diploma or GED

Job description

Yesway is seeking an Assistant Store Manager within our gas station and convenience store business. We are looking for a candidate who has experience in working in a customer service-oriented field or in the convenience store business.

ESSENTIAL FUNCTIONS: (other duties may be assigned)

• Assist the Store Manager by assisting with management responsibilities including training and development of employees and store responsibilities;
• Scheduling employees for shifts;
• Resolving store issues including customer concerns;
• Ensure compliance with all required regulations and requirements;
• Assist with audits and proper placement and stocking of merchandise;
• Ensure hospitality for all store guests by overseeing timely guest transactions; and
• Monitor profits through end of day procedures, shrink indicators, lottery, stock audits, vendors, car wash operations and retail waste.

REQUIREMENTS: (Equivalent combinations of education, licenses, certifications and/or experience may be considered)

Education

• High School Diploma or GED required; and
• Successful completion of certification testing as needed.

Experience

• One year experience supervising others in a fast food, restaurant, retail or convenience operation preferred.