Assistant Store Manager

SmartStop Self Storage; Sparks (NV); On-site; USD 21,593 - 30,754; Full time

Job summary

SmartStop Self Storage in Sparks, NV is seeking an Assistant Store Manager to oversee day-to-day operations, leasing storage and parking, and guiding a local team. The role emphasizes accuracy, organization, and strong guest service to ensure a seamless storage experience.

You will manage on-site tasks, supervise associates, support maintenance, and keep tenants satisfied while promoting our storage solutions. The position starts at $19.00 per hour plus bonus and requires reliable transportation.

Qualifications

• Exceptional customer service and communication skills.
• Ability to sell storage solutions and close deals.
• Comfort working both independently and as part of a team.

Responsibilities

• Prepare rental agreements.
• Handle monetary transactions and banking tasks.
• Clean vacated units and maintain property cleanliness.
• Promote and sell self-storage solutions to customers.
• Perform light maintenance.
• Maintain knowledge of products and services.
• Valid driver's license and auto insurance required.
• Background check is required.
• Other duties as assigned by the Company.

Skills

Customer service

Sales

Teamwork

Independent work

Job description

Why work at SmartStop? SmartStop is a growing organization with tremendous opportunities available. We offer competitive salaries and benefits along with enriching work environments. Ready to join the best team members in the industry?

At SmartStop, each employee brings unique experience and talent to their position and our true strength comes from collaborating and supporting one another. When we work as a team and lead together, we can achieve extraordinary results.

We are committed to supporting our customers’ changing lives in a warm and welcoming way. We also recognize the importance of change as an organization and, while it is sometimes difficult, it is a necessary part of the process for our company and employees to evolve and grow.

Enhancing Everyone's Journey

We support our employees by providing positive work environments and embracing their individual pursuits. We contribute to the communities where we live and work through active participation in charitable initiatives. Finally, we care for our worldby reducing our impact on the environment.

Think Outside the BOX – Join a Company That’s Changing the Game!

At SmartStop® Self Storage, we believe in embracing change, driving innovation, and elevating every team member’s journey.

About Us:

SmartStop® Self Storage (NYSE: SMA) is one of the largest and fastest-growing self-storage operators in North America. Headquartered in sunny Ladera Ranch, CA, we own, operate or manage 460+ properties across 35 U.S. states and Washington D.C. and four provinces in Canada, with more than 35 million rentable square feet of storage space.

Our 1,000+ team members are the heart of our business, delivering an award-winning customer experience year after year. We’ve earned Newsweek’s Best Customer Service for three consecutive years (2021–2023) and the prestigious Reputation 800 Award (2023). Plus, our workplace culture has been recognized as a Top Workplace in Orange County two years running — a reflection of the feedback we get from the people who matter most: our employees.

We’re growing fast, and we want you to grow with us.

Assistant Store Manager (Store 1142 - Sparks, NV) Job Summary - NO NIGHTS!

The right candidate pays attention to details, stays organized, and delights in finding great solutions to problems. This position is involved in all phases of the operation, including leasing storage and parking, managing a team, assisting with maintenance, supervising on-site projects, and maintaining good relationships with tenants.

Hours of Operation: Mon - Saturday 9:00 am to 6:00pm; Sun Closed

Starting at $19.00/hour + Bonus

What You'll Do:

• Prepare rental agreements
• Handle monetary transactions and banking activities
• Cleaning of vacated units and general cleaning of the property
• Promotes and sells self-storage solutions to potential customers
• Light maintenance
• Maintain a working knowledge of all products and services
• Must have reliable transportation, a valid Driver’s License, and current auto insurance
• The position requires a background check
• Other duties as assigned by the Company

Who We're Looking For:

• Enjoys providing exceptional customer service while effectively selling all aspects of the rental experience
• Ability to work independently and as a team