Assistant Store Manager

Pool Corporation; Scottsdale (AZ); Presencial; USD 20.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental, Vision, and Rx with F

401(k) with generous match

PTO 13 days + 8 holidays

Life Insurance

Parental Leave

Tuition Education Programs

Bonus programs

ESOP

Employee Discounts

Descripción de la vacante

Pinch A Penny Scottsdale, an affiliated unit of POOLCORP, is hiring an Assistant Store Manager. You will report to the Store Manager and help lead day-to-day store operations to deliver outstanding customer experiences.

You will assist with cash handling, scheduling, and training, while ensuring inventory accuracy and promotional displays. Strong customer service, communication, and leadership are essential, with weekend/holiday availability expected.

Formación

• Retail and customer service experience required.
• Strong verbal and written communication skills.
• Ability to lift up to 50 pounds and stand for extended periods.

Responsabilidades

• Assist with daily store operations and lead the sales floor to deliver a great customer experience.
• Support Store Manager in customer service standards and team performance.
• Serve as Manager-on-Duty, including opening/closing the store as needed.
• Assist with cash handling, deposits, and daily reporting.
• Provide product expertise and hands-on support to customers; resolve routine concerns.
• Supervise associates during shifts and reinforce expectations.
• Maintain store standards: clean, stocked, properly priced merchandise and displays.
• Assist onboarding and training in customer service, safety, POS operation, and product knowledge.
• Coordinate scheduling and staffing needs with Store Manager; support administrative tasks.
• Coordinate pool service/repair communication and scheduling support if applicable.

Conocimientos

Customer service

Verbal & written communication

Leadership

Educación

High School Diploma / GED

Herramientas

POS system

Descripción del empleo

Location

Location: Pinch A Penny Scottsdale, AZ - 310; 11291 East Via Linda St. 120 Scottsdale, AZ 85259

Pay

Pay: Starting at $18 / hr

Benefits

• Medical, Dental, Vision, and Prescription Drug coverage with Flexible Spending Accounts and Wellness Programs
• 401 (k) with generous company match
• 13 days of paid time off (PTO) & 8 Paid Holidays (NOTE: PTO increases with tenure!)
• 100% employer paid Life Insurance and Long-Term Disability Insurance
• Paid Parental Leave
• Fully Funded Tuition Education Programs
• Bonus Programs that include Employee Recognition and Referrals, Summer Madness, and Annual Performance
• Employee Stock Purchase Plan
• Employee Discounts and much more!

Responsibilities

• Reporting to the Store Manager, the Assistant Store Manager supports day-to-day store operations and helps lead the sales floor to deliver an outstanding customer experience.
• Supports the Store Manager in daily store operations, customer service standards, and team performance.
• Serves as Manager-on-Duty as needed, including opening/closing the store in accordance with company procedures.
• Assists with cash handling and administrative tasks, including register balancing, deposit preparation, and daily reporting.
• Provides product expertise and hands-on support to customers; resolves routine concerns and escalates complex issues appropriately.
• Helps supervise associates during shifts by assigning tasks, monitoring service levels, and reinforcing expectations.
• Ensures store standards are consistently executed: clean, stocked, priced merchandise and current promotional displays.
• Supports onboarding and ongoing training in customer service, safety, POS operation, product knowledge, and company policies.
• Assists the Store Manager with scheduling, timekeeping, and coordination of staffing needs; supports other administrative processes as assigned.
• Coordinates with the Store Manager regarding pool service/repair communication and scheduling support (if applicable).
• Other job related duties as assigned.

Requirements

• Must be 21 years of age or older to be eligible to drive a company vehicle.
• Possess a valid driver's license with a clean driving record.
• High School Diploma/GED (or equivalent).
• Retail and customer service experience required; pool supply industry experience preferred.
• Strong verbal and written communication skills.
• Ability to lift up to 50 pounds repeatedly.
• Ability to bend, stoop, stretch, and stand/walk for extended periods.
• Availability to work weekends and some holidays.

Additional Information

All offers to external candidates for employment are contingent upon the successful completion of pre-employment drug testing and background verifications before employment is finalized.

This position is considered “safety-sensitive” and includes tasks or duties which could affect the safety and health of the employee performing the tasks or others.

POOLCORP, including all its subsidiaries, is a drug-free company and Equal Opportunity Employer – By Choice.

The Company understands, respects, and values diversity – unique styles, experiences, identities, ideas, and opinions – while striving to be inclusive of all people.

Hiring and promotional decisions are based solely on the qualifications required for the job to be filled.

All qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, citizenship status, marital status or any other consideration prohibited by law or contract.

POOLCORP is committed to creating an accessible and inclusive application process. Should you need any accommodations or assistance, please contact our Talent Acquisition team.

About Pinch A Penny

Pinch A Penny, a POOLCORP Company is the premier destination for all your swimming pool and backyard needs. With over 280 stores and expanding, we are the nation's largest swimming pool retail, service, and repair franchise. Our relentless dedication to excellence drives us to bring people together through the joy of pools, spas, and the backyard experience. Join us on this exciting journey as we continue to grow, innovate, and set new standards in the swimming pool industry.

Since opening its first store in 1975, Pinch A Penny has been on the fast track to success. With a comprehensive retail business model and a fun and friendly atmosphere, our company has experienced phenomenal growth. In fact, we proudly stand as America's largest swimming pool retail, service, and repair franchise, with over 280 stores nationwide. Each store is locally owned and operated, offering an extensive range of retail products and top-notch services. At Pinch A Penny, we place utmost value on our employees, firmly believing in their potential. We are committed to fostering growth, encouraging idea-sharing, and empowering our team members to implement innovative solutions. As part of the Pinch A Penny team, you will have the chance to develop professionally while being supported by exceptional training and career advancement opportunities tailored to your specific field. In addition, Pinch A Penny takes pride in offering generous benefits packages corresponding to each position. Whether you're new to the world of pools or a seasoned aficionado of backyard leisure, we have the perfect role waiting for you.