Assistant Store Manager

Ziegler's Ace; Roscoe Township (IL); On-site; USD 24,796 - 28,929; Full time

Benefits offered by this job

Competitive salary

Medical, dental, and vision insurance

Paid Time Off

401K with company match

Employee discounts

Employee Referral Bonus

Job summary

A well-established hardware retailer is seeking an Assistant Store Manager to oversee daily operations and enhance customer service quality. The ideal candidate will be a proven leader with retail management experience, capable of developing a strong team in a collaborative environment. Responsibilities include managing inventory, driving sales, and ensuring customer satisfaction. This role offers competitive pay, a supportive work environment, and opportunities for professional growth. Join us and make a difference in our community!

Qualifications

• Minimum 2 years of proven retail management experience.
• Demonstrated leadership and team-building skills.
• Exceptional communication and interpersonal abilities.

Responsibilities

• Manage the entire store team and ensure exceptional customer service.
• Oversee daily store operations including scheduling and inventory management.
• Engage with customers and resolve complex issues as they arise.

Skills

Leadership

Customer service

Communication

Problem-solving

Organizational skills

MS Word proficiency

Excel proficiency

Education

High school diploma

Job description

Join Our Team as an Assistant Store Manager at Ziegler's Ace Hardware!

Are you a passionate leader with a proven track record in retail management? Do you thrive on creating exceptional customer experiences and developing a high-performing team? Ziegler's Ace Hardware is seeking an outstanding Assistant Store Manager to help lead our dynamic retail location!

What You'll Do:

• Lead and Inspire:Help manage the entire store team, fostering a culture of trust, collaboration, and exceptional customer service. Develop team members through effective coaching, training, and performance management.
• Operational Excellence:Assist the Store Manager in overseeing daily store operations, including scheduling, time and attendance, inventory management, and workload distribution. Ensure the store runs efficiently and meets all company standards.
• Customer Experience Champion:Help create a welcoming environment that delivers "amazing and helpful" service. Personally engage with customers, resolve complex issues, and ensure every interaction reflects Ziegler's commitment to outstanding support.
• Inventory and Store Management:Assist in maintaining organized inventory systems, manage seasonal and bulk products, and implement effective security protocols. Coordinate inventory exchanges and maintain a well-organized store environment.
• Business Performance:Help drive store sales, manage budgets, and implement strategies to meet and exceed business objectives. Utilize retail computer systems and technology to optimize store performance.

What We Offer:

• Competitive salary commensurate with experience
• A supportive and collaborative work environment
• Opportunities for professional growth and development
• Medical, dental, and vision insurance
• Paid Time Off
• Sick Pay
• 6 Paid Holidays
• Company-paid STD, LTD, Basic Life Insurance, Group Term Life Insurance, and AD&D
• 401K with company match
• Employee Incentive Program
• Generous Employee Discount
• Employee Referral Bonus

Qualifications:

• High school diploma
• A minimum of 2 years of proven retail management experience
• Demonstrated leadership and team-building skills
• Exceptional communication and interpersonal abilities
• Strong problem-solving and organizational skills
• Proficiency in MS Word and Excel
• Ability to multitask and prioritize effectively
• Comprehensive product knowledge of hardware-related items
• Commitment to continuous learning and improvement

Position Requirements:

• Work approximately 40 hours per week, including evenings and weekends
• Ability to stand, walk, bend, and reach throughout shifts
• Capable of lifting up to 50 lbs. and handling merchandise and fixtures
• Flexible availability to meet business needs
• Proven track record of delivering outstanding customer service

Why Ziegler's Ace Hardware?At Ziegler's, we're more than just a hardware store – we're a community partner committed to helping our neighbors find solutions for their home and business needs. We value innovation, teamwork, and going above and beyond for our customers.

Pay:

$18.00 – 21.00/hour

How to Apply:Ready to take the next step in your retail management career? Apply today and become an integral part of the Ziegler's Ace Hardware team! We're excited to meet a passionate leader who can help us continue our tradition of exceptional service and community support.

Join us and make a difference – one customer at a time!