Assistant Store Manager

Ziegler's Ace; Lake in the Hills (IL); On-site; USD 24,796 - 28,929; Full time

Benefits offered by this job

Competitive salary

Medical, dental, and vision insurance

Paid Time Off

401K with company match

Employee Discount

Job summary

A community-focused hardware store in Lake in the Hills is seeking an Assistant Store Manager to lead a dynamic team. This role involves managing store operations, enhancing customer experiences, and driving sales. The ideal candidate will have at least 2 years of retail management experience, strong leadership skills, and a passion for customer service. The company offers a supportive work environment, competitive pay, and various employee benefits, including medical insurance and a generous discount.

Qualifications

• Minimum of 2 years of proven retail management experience.
• Demonstrated leadership skills and team-building abilities.
• Proficient in MS Word and Excel.

Responsibilities

• Lead and manage the store team for exceptional service.
• Oversee daily store operations and inventory management.
• Drive store sales and implement business strategies.

Skills

Leadership

Customer service

Problem-solving

Communication

Organizational skills

Education

High school diploma

Tools

MS Word

Excel

Job description

Join Our Team as an Assistant Store Manager at Ziegler's Ace Hardware!

Are you a passionate leader with a proven track record in retail management? Do you thrive on creating exceptional customer experiences and developing a high-performing team? Ziegler's Ace Hardware is seeking an outstanding Assistant Store Manager to help lead our dynamic retail location!

What You'll Do:

• Lead and Inspire:Help manage the entire store team, fostering a culture of trust, collaboration, and exceptional customer service. Develop team members through effective coaching, training, and performance management.
• Operational Excellence:Assist the Store Manager in overseeing daily store operations, including scheduling, time and attendance, inventory management, and workload distribution. Ensure the store runs efficiently and meets all company standards.
• Customer Experience Champion:Help create a welcoming environment that delivers "amazing and helpful" service. Personally engage with customers, resolve complex issues, and ensure every interaction reflects Ziegler's commitment to outstanding support.
• Inventory and Store Management:Assist in maintaining organized inventory systems, manage seasonal and bulk products, and implement effective security protocols. Coordinate inventory exchanges and maintain a well-organized store environment.
• Business Performance:Help drive store sales, manage budgets, and implement strategies to meet and exceed business objectives. Utilize retail computer systems and technology to optimize store performance.

What We Offer:

• Competitive salary commensurate with experience
• A supportive and collaborative work environment
• Opportunities for professional growth and development
• Medical, dental, and vision insurance
• Paid Time Off
• Sick Pay
• 6 Paid Holidays
• Company-paid STD, LTD, Basic Life Insurance, Group Term Life Insurance, and AD&D
• 401K with company match
• Employee Incentive Program
• Generous Employee Discount
• Employee Referral Bonus

Qualifications:

• High school diploma
• A minimum of 2 years of proven retail management experience
• Demonstrated leadership and team-building skills
• Exceptional communication and interpersonal abilities
• Strong problem-solving and organizational skills
• Proficiency in MS Word and Excel
• Ability to multitask and prioritize effectively
• Comprehensive product knowledge of hardware-related items
• Commitment to continuous learning and improvement

Position Requirements:

• Work approximately 40 hours per week, including evenings and weekends
• Ability to stand, walk, bend, and reach throughout shifts
• Capable of lifting up to 50 lbs. and handling merchandise and fixtures
• Flexible availability to meet business needs
• Proven track record of delivering outstanding customer service

Why Ziegler's Ace Hardware?At Ziegler's, we're more than just a hardware store – we're a community partner committed to helping our neighbors find solutions for their home and business needs. We value innovation, teamwork, and going above and beyond for our customers.

Pay:

$18.00 – 21.00/hour

How to Apply:Ready to take the next step in your retail management career? Apply today and become an integral part of the Ziegler's Ace Hardware team! We're excited to meet a passionate leader who can help us continue our tradition of exceptional service and community support.

Join us and make a difference – one customer at a time!