Assistant Store Manager

Cole Haan; Pleasant Prairie (WI); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

Employee discount

Job summary

Cole Haan in Pleasant Prairie, WI is seeking an Assistant Store Manager to oversee in-store operations, drive sales, and maintain store profitability. You will lead a high-energy team, recruit and train teammates, and ensure exceptional customer service and brand presentation.

The role emphasizes payroll and cost control, visual merchandising, and adherence to company policies while fostering a positive, high-performance environment.

Qualifications

• Experience leading retail teams to achieve sales and KPI targets.
• Ability to coach and develop staff to exceed store goals.
• Strong focus on customer service and visual merchandising standards.

Responsibilities

• Assist in directing in-store activities to achieve sales and profitability targets.
• Drive financial growth by achieving sales and KPI goals and managing payroll and costs.
• Lead recruiting, training, and development of store staff; address performance issues.

Skills

Leadership

Coaching

Customer service

Merchandising

Payroll management

Job description

Assists in the direction of all in-store activities to achieve sales and profitability targets, and to ensure long-term business growth in accordance with company philosophy and established policies and procedures. The assistant store manager will support the implementation of the strategic direction of their store location to achieve all objectives and projects assigned by Cole Haan while maintaining a healthy team culture and store environment.

Core Accountabilities

Deliver financial results:

• Drive financial growth by achieving sales and key KPI goals
• Exceed store EBITDA budget through responsibly managing payroll, supplies, and facilities
• Coach and develop staff to exceed individual and store goals

Build a Dedicated And Good-natured Team

• Support and maintain a positive store environment by leading and developing a quality store team
• Assists in recruiting, hiring, training, and building a talent pipeline
• Urgently address and partner on performance issues using the Company tools

Create a culture of customer obsession that caters to the extraordinary achiever:

• Deliver extraordinary customer service through your store team
• Execute and maintain visual merchandising standards consistent with company expectations
• Consistently communicate customer, market, and product feedback

Deliver Operational Consistency

• Achieve all operational objectives with regards to loss prevention, health, and safety
• Supports the team to ensure compliance of all company policies and procedures

As an Equal Opportunity Employer, Cole Haan is committed to meeting the spirit as well as the letter of the law. We have been, and continue to be, committed to Equal Opportunity Employment and equal treatment of all qualified individuals -- regardless of race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, veteran status, disability, or any other factors that are not job related.

State Specific Wage Information

Rate of pay dependent upon candidates' relevant skills, experience, and location. Min. $21.00-Mid. $27.00

Wage Info

Rate of pay dependent upon candidates' relevant skills, experience, and location. Min. $21.00-Mid. $27.00

Benefits

FT Role-ASM/SM: Medical/vision/dental/life/disability insurance. 401k, employer match, paid vacation, paid holidays, sick pay up to 80 hours in a plan year, and employee discount.