Join to apply for the Assistant Store Manager role at NAPA Auto Parts
Job Description
Imagine using your automotive or customer service expertise daily with wholesale and retail customers, serving as a leader to your teammates, and helping NAPA become the market's dominant parts supplier. If this sounds like you, NAPA is seeking a passionate Assistant Store Manager. This is the right opportunity if you:
Responsibilities
- Create a superior customer service experience to maximize market penetration, store growth, sales, and profitability
- Provide daily leadership and foster a culture of employee engagement
- Partner with teammates to drive store initiatives
- Care about people and profit
- Lead a successful team, support the store manager, and manage store operations in a fast-paced environment
- Manage inventory, assets, safety, and cleanliness of the store and delivery vehicles
- Implement operational and marketing programs, focusing on continuous process improvement
- Build customer relationships and ensure positive experiences both in-store and over the phone
Qualifications
- High school diploma or equivalent; technical or trade school courses preferred
- Experience or willingness to learn about the automotive aftermarket or DIY industry
- Passion for customer care and building long-term relationships
- Ability to thrive in a fast-paced, complex environment
- Knowledge of inventory management systems
- Ability to lift up to 60 lbs
- Preferred: automotive industry background, ASE certifications, NAPA Know How, and experience in retail or automotive-related management
Benefits and Culture
- Health benefits and 401K
- Stable, Fortune 200 company with a family-oriented culture
- Opportunities for career development and leadership
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