Assistant Store Manager

TWP; Nevada; On-site; USD 21,000 - 34,000; Full time

Job summary

TWP is seeking an Assistant Store Manager for the Las Vegas Fountainbleau store. This role focuses on styling and sales floor leadership, prioritizing exceptional customer experience and long-lasting client relationships.

Partner with the Store Manager to drive the business forward, cultivate a new store team, and create a legacy for yourself. The position is hourly with commission, emphasizing customer service and KPI-driven results.

Qualifications

• 2+ years of management experience in fashion/retail
• 1+ years of sales experience
• Demonstrable understanding of relationship-driven selling
• Ability to work with all forms of technology
• Proficiency in Microsoft Office Suite preferred
• Flexible schedule availability

Responsibilities

• Meet personal and store sales goals by delivering outstanding customer service
• Develop and maintain long-lasting client relationships to drive repeat business
• Utilize company selling culture and training tools to meet KPI expectations
• Communicate needs to each business channel and department
• Learn and speak to each collection to build stronger stylists
• Maintain an engaged sales floor and coach staff on client relationships
• Provide in-the-moment feedback to inspire and develop the team
• Maintain visual standards and merchandise flow in front and back of house
• Remain coachable and open to feedback for role development

Skills

Management experience

Sales experience

Relationship selling

Tech savvy

Microsoft Office

Tools

Microsoft Office

Job description

TWP ASSISTANT STORE MANAGER of Las Vegas Fountainbleau

REPORTS TO: AREA MANAGER WEST COAST

JOB DESCRIPTION:

The Assistant Store Manager is responsible for partnering with the Store Manager on driving the business forward by providing exceptional customer experience and creating long-lasting client relationships. This is a styling + sales floor role, focused on creating an environment where the customer is always the top priority. It is the responsibility of the Asst Store Manager to participate in cultivating a new store team that supports and motivates one another, and to create a legacy for themselves.

This is an hourly + commission structure role.

COMPETENCIES:

• Drive for results
• Styling + Service
• Team player
• Time management
• Personal credibility
• Business acumen
• Communication
• Motivating others

RESPONSIBILITIES:

• Meet personal and store sales goals by ensuring that each customer receives outstanding customer service.
• Establish returning client business for the store by developing and maintaining long-lasting relationships.
• Utilize and leverage companies selling culture and training tools to meet and exceed KPI expectations.
• Demonstrate understanding of each business channel and subsequent department of responsibility and be able to effectively communicate needs to each.
• Actively learn and speak to each collection, with the goal of always building stronger stylists. Understand the brand lineage and how each collection ties to the last.
• Maintain an engaged, active sales floor presence to lead by example and coach staff to develop strong client relationships.
• Provide in-the-moment feedback on the sales floor, with the goal of inspiring and developing the sales team.
• Maintain organization of visual standards of both the front and back of the house to ensure optimum merchandise flow and accuracy.
• Remain coachable and open to feedback to continuously develop in your role.

REQUIREMENTS:

• 2+ years of management experience required, particularly in a similar capacity within the Fashion and Retail Industry.
• 1+ years of previous sales experience required.
• A demonstrable understanding of relationship-driven selling.
• Ability to work with all forms of technology
• Proficiency in Microsoft Office Suite preferred.
• Ability to work on a flexible schedule.

OUR BRAND STORY:

• In 2021, Trish Wescoat Pound founded TWP to create the clothes she found herself constantly searching for. Each collection seamlessly merges meticulous tailoring, luxurious fabrications and elegant, thoughtful details. Trish’s mission is to offer people a wardrobe of effortless ease and ‘downtown sensibility.’
• Trish herself has extensive experience in the fashion design industry. She began her journey holding various roles at Theory and Michael Kors before the inception of fan favorite, Haute Hippie, in 2008. Nearly two decades later, and alongside industry stalwart, Andrew Rosen, TWP was born.
• TWP’s collections are grounded in uncompromising quality and craftsmanship; our fabrics are predominantly sources from the finest mills in Italy and manufactured locally in New York City’s historic Garment District.
• We constantly introduce new pieces to our ever-growing assortment of Ready-to-Wear, expanding our selection of elevated essentials for refined sophistication. Each one of our items is thoughtfully designed with longevity in mind to become the pieces our customer is always reaching for in her closet, truly a new take on the everyday uniform.