Assistant Store Manager

Massachusetts Fine Wines & Spirits LLC; Natick (MA); On-site; USD 38,214 - 55,035; Full time

Benefits offered by this job

Paid Time Off (PTO)

Generous store discounts

Health care plans

401(k) with pre-tax benefits

Paid parental leave

College tuition assistance

Job summary

Massachusetts Fine Wines & Spirits LLC is seeking an Assistant Store Manager in Natick, MA. In this role, you will enhance the company's brand through exceptional service and manage day-to-day store operations, promoting a sales culture that maximizes profitability.

Your responsibilities include driving sales, training staff, and ensuring compliance with laws regarding alcohol sales. Preferred qualifications include a bachelor's degree and managerial experience in retail. The position offers a pay range of $27.74 – $39.95 per hour.

Qualifications

• 1–3 years of work experience; 2+ years in a managerial role.
• Proven experience in a retail setting.
• Must be over 21 years of age.

Responsibilities

• Drive sales and deliver against key performance metrics.
• Assist in recruiting, training, and developing store team.
• Support day-to-day operations including payroll and inventory.

Skills

Experience leading sales-focused teams

Knowledge of point-of-sale systems

Ability to work flexible hours

Education

Bachelor's degree in business administration or related field

Tools

Inventory management software

Job description

About the Role

As an Assistant Store Manager, you will grow the company brand by delivering best‑in‑class service and bringing to life a distinctive world of adult beverages and more for our customers. You will support store operations and help build a sales and service culture to expand our customer base and maximize profitability.

Responsibilities

• Drive sales and deliver against key performance metrics (KPMs).
• Assist in recruiting, training, and leading store team, including ongoing development to enhance product knowledge and sales skills.
• Support day‑to‑day operations, including payroll, inventory, merchandising, and shrink.
• Deliver outstanding customer service by leading by example, fostering a welcoming and knowledgeable store atmosphere, and resolving customer issues.
• Help maintain vendor relationships to support store and inventory objectives.
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment.
• Perform other duties as assigned.

Physical requirements: must be 21 years of age or older; walk, bend, and be on feet for 8‑10 hours a day; safely lift, load, and handle cases and pallets; climb ladders and lift 50lbs overhead; may be exposed to various outdoor weather conditions.

Qualifications

• Bachelor’s degree in business administration or related field preferred, or equivalent experience.
• 1–3 years of work experience; 2+ years of proven managerial or supervisory experience in a retail setting.
• Experience leading, motivating, and developing a sales‑focused team.
• Familiarity with point‑of‑sale systems and inventory management software.
• Ability to work a flexible schedule as business requires, including evenings and weekends.
• Must be over 21 years of age.

Pay Range: $27.74 – $39.95 hourly. Worker type: Regular.

Benefits

• Paid Time Off (PTO).
• Generous store discounts.
• Health care plans (medical, prescription, dental, vision).
• 401(k), HSA, FSA, pre‑tax commuter benefits.
• Disability & life insurance coverage.
• Paid parental leave.
• Pet insurance.
• Critical illness and accident insurance.
• Discounted home and auto insurance.
• College tuition assistance.
• Career development & product training.
• Consumer classes & more.

Equal Employment Opportunity

Total Wine & More is an equal‑opportunity employer and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Total Wine & More makes reasonable accommodations during all aspects of the employment process, including the interview process. Total Wine & More is a Drug‑Free Workplace.