Assistant Store Manager

Columbia Sportswear; Merrimack (NH); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking an Assistant Store Manager to join their dynamic retail team. In this pivotal role, you will provide leadership and support to ensure smooth store operations while enhancing customer experiences. You'll have the opportunity to develop your team, drive sales, and implement strategies for success in a vibrant retail environment. This position offers a chance to grow your career while enjoying a comprehensive benefits package that promotes well-being and community involvement. If you are passionate about retail and leadership, this role is perfect for you.

Benefits

Quarterly Bonus Program

Comprehensive Medical Plans

401(k) with Company Match

Paid Time Off

Floating Holidays

Tuition Assistance Program

Employee Discounts

Employee Assistance Programs

Health and Fitness Reimbursement

Volunteer Hours

Qualifications

• 5+ years of experience in retail management or supervision.
• Ability to lead a diverse team and manage store operations effectively.

Responsibilities

• Lead and develop store associates to enhance performance.
• Ensure effective store operations and customer experiences.

Skills

Team Leadership

Customer Service

Communication Skills

Inventory Management

Point of Sale (POS) Systems

Education

High School Diploma or GED

Tools

Retail Software Tools

Inventory Systems

Job description

Assistant Manager, Retail Supervisor, People Operations Supervisor

RSR301/RSR204 (RSR213 PDX ES ONLY)

*Total Rewards: Quarterly Bonus Program to award store performance, Comprehensive Medical with FSA/HSA options, Dental, Vision, and Well-being plans, 401(k) participation with company matching

*Wellbeing support: Paid Time Off, Floating Holidays, Quarterly reimbursement program to support your health and fitness, and Employee Assistance Programs (EAP) which provide access to free mental health services, financial services, discounts on fitness programs, and more.

*Community impact: We give back with paidDEI and Volunteer Hours to support your passion!

*Growth opportunities: Grow your career with the Tuition Assistance Programand learning/development courses

*Employees discountsfrom all our brands including Columbia, prAna, Sorel, and Mountain Hardwear

ABOUT THE POSITION

Our store leadership teams are essential to our business with over 430 retail stores worldwide. From ensuring effective store operations, strategies, and procedures, to guiding and developing team members, our Store Leadership Teams help create memorable consumer experiences while supporting and helping drive the company's mission of "Connecting Active People with Their Passions."

As an Assistant Store Manager, you will be a key member of the Store Leadership Team. This role is responsible for providing team leadership and supporting the Store Manager to ensure effective store operations. The Assistant Store Manager executes strategies to improve service, drive store sales, and increase profitability. You will support the store manager in creating an environment focused on inclusion, teamwork, customer service, and productivity by being a positive role model and leader.

HOWYOU'LLMAKE A DIFFERENCE

• Provides leadership and direction to a diverse staff of supervisors and associates on day-to-day operations to ensure staff performance and operational standards are met.
• Creates a positive consumer shopping experience. Ensures sales associates have in-depth knowledge of our products and technology to serve consumers and create brand loyalty.
• Assists the Store Manager with interviewing, hiring, and onboarding new team members, as necessary. Supports ongoing team member growth and development.
• Participates in the development and implementation of action plans to address opportunities relating to sales, store operations, safety, and employee productivity and performance.
• Creates weekly store schedules and supports the Store Manager in achieving labor and operating expense targets.
• Maintains appropriate inventory levels and accuracy through effective receiving, processing, salesfloor replenishment, stockroom organization, and shrink controls.

YOUHAVE

• No specific education required (High School Diploma or GED preferred)
• 5+ years of experience in position or specialization
• Skill operating Inventory and Point of Sales (POS) systems, and various other retail software tools.
• Ability to use judgment to identify and resolve day-to-day technical and operational problems.
• Effective communication skills; able to exchange ideas and information with the store leadership team, associates, and consumers.

JOB CONDITIONS

• Frequently in a more active environment (i.e., requires the ability to constantly move about) that can be physical or strenuous (frequently adjusting/moving items weighing up to 40 lbs.), may frequently use specialized equipment, may have exposure to dust and noise.
• Occasionally requires the ability to work in a place.
• Ability to communicate clearly with others.
• Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts. All local, state, and federal laws are adhered to when evaluating your availability.

This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.

Columbia Sportswear Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Columbia Sportswear is committed to working with and providing reasonable accommodation for individuals with disabilities. https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf. If you need reasonable accommodation because of a disability for any part of the employment process, please notify your recruiter.At Columbia Sportswear Company, we're proud to offer regular full-time employees a benefits package that includes a variety of services and products to help make your life and work more rewarding. Our benefit programs contribute to overall employee well-being by aligning those programs with the fundamental elements of well-being: physical, social/emotional, financial, career and community. Benefits that can protect your family's financial future and help you save money through our 401k plan plus a generous company match. Columbia offers medical, dental, vision, life Insurance, disability, flexible spending accounts, health savings account, and an assortment of voluntary benefit offerings (accident, critical illness, hospital indemnity, and legal services). In addition, Columbia offers EAP + which is free and confidential 24/7/365 counseling services. We have extensive wellness benefits, employee discounts and a generous time off program available.If you need an accommodation/adjustment to successfully complete and submit your application, please reach out to [e-mail] with the Subject: Applicant Assistance Requested.