Assistant Store Manager

Cellcom; Marinette (WI); On-site; USD 14,000 - 70,000; Full time

Job summary

An established industry player seeks a dynamic Assistant Store Manager to support store operations and drive sales. This role involves overseeing staff, managing customer relations, and ensuring exceptional service delivery. The ideal candidate will have strong leadership skills and a passion for retail, with the ability to work evenings and weekends as needed. Join a forward-thinking company that values growth and development, offering competitive compensation and benefits, including medical and vision insurance, and a 401(k) plan. If you're ready to take the next step in your career, this opportunity is perfect for you!

Benefits

Medical Insurance

Vision Insurance

401(k) Plan

Qualifications

• 2+ years of sales leadership experience in a goal-driven environment.
• Proficiency in communication, interpersonal, and managerial skills.

Responsibilities

• Assist Store Manager in managing retail stores and staff.
• Meet sales and retention goals while training new hires.

Skills

Sales Leadership

Customer Service

Organizational Skills

Conflict Resolution

Communication Skills

Education

High School Diploma or Equivalent

Tools

Basic Computer Operations

Job description

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The Assistant Store Manager supports the Store Manager in driving sales and delivering excellent customer experiences, overseeing staff, sales activity, and overall store operations. They assist in hiring and training employees, ensuring they are properly coached to meet sales targets and provide exceptional service. Responsibilities include executing customer service processes, monitoring sales presentations, managing staffing schedules, maintaining store appearance, handling customer issues, managing inventory, and participating in marketing efforts to increase store traffic. The role requires strong leadership, sales, and organizational skills, with a willingness to work evenings and weekends as needed.

Responsibilities & Duties:

• Assist Store Manager in managing one or more retail stores, including staff, sales activity, customer relations, and overall operations.
• Meet established sales and retention goals for all products, conduct interviews, and make hiring decisions.
• Ensure staff is properly trained by enrolling new hires in training classes, providing on-the-job training, and tracking training attendance.
• Execute the customer service delivery process accurately and efficiently, consistently displaying a positive attitude and professional image, while also observing sales presentations, providing coaching for improvement, and developing staffing schedules to meet store traffic demands.
• Employees may be required to assist at different retail locations in addition to their usual work location.
• Other duties as assigned

Requirements:

• High school education or equivalent is required, with at least two years of sales leadership experience in a goal-driven environment.
• Completion of the Retail Leadership Academy if lacking managerial experience (for internal applicants)
• Proficiency in communication, interpersonal, and managerial skills, including conflict resolution, coaching, and delegation.
• Strong organizational abilities, decision-making skills, and familiarity with basic computer operations.
• Valid driver's license is required, with the ability to work independently and maintain store operations effectively.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Management

• Industries

  Telecommunications

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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