Assistant Store Manager

Safelite AutoGlass; Lubbock (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive weekly pay

401(k) plan with company matching

Up to $5,250 in tuition reimbursement

Paid time off (PTO) programs

Job summary

A leading auto glass company in Lubbock, TX is seeking an Assistant Store Manager to lead operations and ensure a memorable customer experience. The ideal candidate will have 3-5 years of supervisory experience and a strong background in retail or service environments. Competitive salary and benefits including tuition reimbursement offered.

Qualifications

• Experience in retail or service center environments, automotive experience preferred.
• Proficiency with general office equipment.
• Ability to lift and carry up to 35 lbs.

Responsibilities

• Lead associates to ensure productivity and customer service.
• Respond quickly to customer complaints.
• Train associates on installation techniques.

Skills

Leadership

Customer service

Retail operations

Microsoft Office Suite

Education

High School Diploma/GED/Equivalent

3-5 years of leadership/supervisory experience

Job description

Assistant Store Manager page is loaded## Assistant Store Managerlocations: LUBBOCK, TXtime type: Full timeposted on: Posted 6 Days Agojob requisition id: JR60814You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.The **Assistant Store Manager** provides leadership and direction to front line associates to ensure that our customers have a memorable experience. This professional leads operations for an individual retail location, including assigned associates, cash management, inventory control, loss prevention, safety, store appearance and more.**What You’ll Get*** Competitive weekly pay and bonus opportunities.* A benefits package valued at more than $10k\*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.* Up to $5,250 annually in tuition reimbursement.* Paid training and all the tools and resources you'll need to be successful.* View all our health, wealth and life offerings at .**What You’ll Do*** Motivate and lead activities of associates, ensuring the highest possible productivity and world class customer service; Provide appropriate associate cross-training for operational stability.* Provide world class customer service by responding quickly to customer complaints/warranty issues and process casualty losses/repair damages.* Manage work order assignments and routing of mobile jobs; Ensure that procedures are followed, vehicles are loaded, and are in transit in a timely manner.* Train associates on installation techniques and procedures, vehicle and equipment maintenance, required documentation and internal technology platforms.* Monitor productivity, inventory and cleanliness to ensure that quality standards are met.* Ensure compliance with applicable laws and regulations issued by OSHA and other federal, state, and local regulatory agencies.* All other duties as assigned.**What You’ll Need*** High School Diploma/GED/Equivalent OR 3-5 years of leadership/supervisory experience, preferred.* Valid state-issued driver’s license required.* 1+ year of supervisory/leadership/key holder experience.* 3-5 years of experience in retail or service center environments; automotive experience preferred.* Proficiency with Microsoft Office Suite, web applications, and general office equipment.* Comfort working outside in a variety of weather conditions.* Present a professional appearance and wear personal protective equipment.* Physical requirements: lifting and carrying up to 35 lbs. for short periods, working at elevated heights, remaining on your feet for extended periods.#LI-RECRUITERTAG--**Internal Associates:** **Diversity:** Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. Learn more at Safelite.com/Careers.*Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.*This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc. policies and practices.--Safelitewas founded in Wichita, Kansas in 1947. A leading service organization, the Safelite family of brands delivers our People Powered, Customer Driven experience to more than 11 million customers annually. Safelite , the nation’s largest provider of vehicle glass repair, replacement and recalibration services, operates more than 700 stores and 7,900 MobileGlassShops across all 50 U.S. states, while Safelite provides property and casualty claims management services to more than 175 insurance and fleet clients. All of this is supported through our technology-forward supply chain and corporate services. **We’re People Powered:**Our people come first. We care about your well-being and we’ll give youto have a happy work/life.**We’re good at what we do:**we're proud of our 88% Net Promoter Score (NPS).**We’re big:** We’re owned by , the world’s largest vehicle glass company, spanning 40 countries across 6 continents.**We’re trustworthy:**We provide coverage to all U.S. drivers in all 50 states.**We give back:**Community service is important to us - we’ve even recycled 107K+ tons of glass to date.**We're diverse:** Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. We don’t discriminate on the basis of any characteristic protected by , nor do we tolerate discrimination or harassment against our associates and clients. to learn more about who we are.