Repair Specialist

Safelite AutoGlass; Sewickley (Allegheny County); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Competitive base pay starting at $18/hour

Benefits package valued at over $10,000

Tuition reimbursement up to $5,250 annually

Paid training and tools provided

Job summary

A leading auto glass company in Sewickley is seeking a Repair Specialist to perform vehicle glass repairs using advanced technology. This full-time role includes hands-on training, customer interaction, and a focus on quality work. Candidates should possess a high school diploma, a valid driver's license, and a dedication to outstanding customer service.

Qualifications

• Must be 18 years of age or older.
• On-the-job training and completion of Safelite SafeTech certification required.

Responsibilities

• Repair vehicle glass under the guidance of experienced technicians.
• Manage work orders and customer communication through MRM technology.
• Clean customer vehicles during repair processes.

Skills

Ability to provide outstanding customer service

Ability to operate hand tools and power tools

Problem-solving skills

Ability to work in various weather conditions

Ability to communicate effectively in English

Education

High School Diploma or GED

Valid state-issued driver’s license

Job description

Repair Specialist page is loaded## Repair Specialistlocations: SEWICKLEY, PAtime type: Full timeposted on: Posted 4 Days Agojob requisition id: JR59958You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.**A Brief Overview**As a certified Safelite Repair Specialist I, you will utilize our industry-leading technology to complete vehicle glass repairs. You will champion the Safelite Spirit with your can-do attitude, caring heart, and service mindset while striving to bring unexpected happiness to your customers by completing jobs with only the highest quality standard in mind.**What you will do**• Learn to repair vehicle glass (in the classroom and hands on) with a focus on the Safelite Way of Fitting under the guidance of experienced technicians and Safelite leaders. • Repair chips, cracks and other auto glass related issues on customer vehicles. • Manage work orders, customer documentation and customer communication through the Safelite handheld Mobile Resource Management (MRM) technology. Promote and sell Safelite promotional items to customers. • Clean customer vehicle during wait/idle time during the repair process as well as perform additional housekeeping tasks in company vehicle and shop. • Safely operate company and customer vehicles, company-issued tools and chemicals utilized throughout the workday. • Performs other duties as assigned • Complies with all policies and standards**What You’ll Get**• Competitive weekly base pay starting at $18/hour. • A benefits package valued at more than $10k\*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days. • Up to $5,250 annually in tuition reimbursement. • Paid training and all the tools and resources you'll need to be successful. • View all our health, wealth and life offerings at www.safelitebenefits.com.**Education Qualifications**• High School Diploma GED/Equivalent Preferred • Valid state-issued driver’s license and any other licenses (as required by federal, state and local laws) to operate a company vehicle. Required • On-the-job training/completion of Safelite SafeTech certification. Required**Experience Qualifications**• Must be 18 years of age or older.**Skills and Abilities**• Lifting and carrying up to 25 lbs. for short periods, assist an associate with lifting windshields weighing 26 lbs. to 50 lbs. • Ability to stand for extended periods, work in tight spaces, bend and twist body • Ability to use a variety of hand tools and power tools safely and effectively • Ability to operate a motor vehicle in accordance with all federal, state and local laws and agreement to be monitored via camera / video surveillance • Maintains professionalism and passion for providing outstanding customer service and exceeding customer expectations • Ability to safely work outside (in a variety of weather conditions and extreme temperatures) for extended periods • Ability to work with chemicals (including but not limited to flammable chemicals), as applicable per the “Safelite Way of Fitting” • Ability to work scheduled days, with flexibility on start and end times to accommodate customer’s needs • Problem-solving and ability to trouble-shoot issues, independently and collaboratively • Ability to read, write and interpret the English language and technical directions • Ability to communicate orally (via phone) and written (via computer or other electronic means) • Ability to maintain a professional appearance, adhering to Company uniform and PPE policies • Willingness and ability to maintain stable performance under professional or personal pressure and/or opposition (e.g., time pressure and productivity measures)This position involves driving duties that will be monitored through the use of cameras, GPS, and other tracking technologies to ensure safety and compliance.locations: SEWICKLEY, PAtime type: Full timeposted on: Posted 30+ Days AgoSafelitewas founded in Wichita, Kansas in 1947. A leading service organization, the Safelite family of brands delivers our People Powered, Customer Driven experience to more than 11 million customers annually. Safelite , the nation’s largest provider of vehicle glass repair, replacement and recalibration services, operates more than 700 stores and 7,900 MobileGlassShops across all 50 U.S. states, while Safelite provides property and casualty claims management services to more than 175 insurance and fleet clients. All of this is supported through our technology-forward supply chain and corporate services. **We’re People Powered:**Our people come first. We care about your well-being and we’ll give youto have a happy work/life.**We’re good at what we do:**we're proud of our 88% Net Promoter Score (NPS).**We’re big:** We’re owned by , the world’s largest vehicle glass company, spanning 40 countries across 6 continents.**We’re trustworthy:**We provide coverage to all U.S. drivers in all 50 states.**We give back:**Community service is important to us - we’ve even recycled 107K+ tons of glass to date.**We're diverse:** Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. We don’t discriminate on the basis of any characteristic protected by , nor do we tolerate discrimination or harassment against our associates and clients. to learn more about who we are.