Assistant Store Manager

Pho Prime, LLC; Lima (OH); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Daily Pay Available

Job summary

Shoe Carnival is seeking an Assistant Store Manager in Lima, OH to oversee daily store operations and support the team. This full-time, on-site role involves key holder responsibilities, driving customer-first service, and leadership training.

You will help achieve sales targets, manage associates, and ensure proper cash handling and loss prevention while maintaining a friendly, energetic store environment.

Qualifications

• Strong communication and leadership skills.
• Excellent customer service with a positive attitude.
• At least 2 years of retail or customer service experience.
• Previous supervisory experience is a plus.
• Must complete Key Carrier Certification within 60 days.
• Flexible availability including nights, weekends, and holidays.
• Applicants must be at least 18 years old due to keyholder duties.

Responsibilities

• Open and close the store as a key holder.
• Support the General Manager in reaching sales goals.
• Lead customer service efforts and resolve issues professionally.
• Train and guide associates on processes and standards.
• Delegate daily tasks and coordinate breaks.
• Assist with visual merchandising and store presentation.
• Perform register overrides, safe/till counts, and cash reconciliation.
• Follow and promote loss prevention procedures.

Skills

Communication

Leadership

Customer service

Retail experience

Supervisory experience

Flexibility

Key Carrier Certification

Job description

Compensation $16.15/hour

Schedule Full time

Highlights

• Daily Pay Available!

Description

Step into leadership at Shoe Carnival! We’re looking for a dependable and energetic Assistant Store Manager to help oversee daily store operations and support the team. In this full-time role, you’ll act as a key holder, lead by example, and help drive a fun, customer-first store environment.

What You'll Do:

• Open and close the store as a key holder
• Support the General Manager in reaching sales goals
• Lead customer service efforts and resolve issues professionally
• Train and guide associates on processes and standards
• Delegate daily tasks and coordinate breaks
• Assist with visual merchandising and store presentation
• Perform register overrides, safe/till counts, and cash reconciliation
• Follow and promote loss prevention procedures

What We’re Looking For:

• Strong communication and leadership skills
• Great customer service and a positive attitude
• At least 2 years of retail or customer service experience
• Previous supervisory experience is a plus
• Must be able to complete Key Carrier Certification within 60 days
• Flexible availability, including nights, weekends, and holidays
• Due to keyholder responsibilities, including store opening/closing and equipment use, applicants must be at least 18 years of age

Physical Requirements:

• Able to stand, walk, and lift up to 25 lbs
• Comfortable bending, reaching, and working on your feet

Why Work With Us:

• Friendly, team-focused environment
• Great experience for future retail managers
• Hands-on leadership training

#LI-Onsite