Benefits
- Bonus based on performance
- Company parties
- Employee discounts
The Role
We are looking for a Store Manager / Assistant Store Manager to help run our stores day to day. This is a hands‑on leadership role, not an office‑only role. You will work shifts alongside employees, help build and cover the schedule, keep the store stocked and priced correctly, and make sure customers are greeted warmly and looked after properly. You will travel between stores as needed, so a vehicle is required for this role.
Benefits / Perks
- Competitive wages
- Career Growth Opportunities
- Fun and Energetic Environment
- Ongoing training
- Employee Discount
Job Summary
We are seeking a professional and responsible Store Manager / Assistant Store Manager to join our team. As a Store Manager / Assistant Store Manager, you will be responsible for ensuring the store operates efficiently and follows all company guidelines and procedures. You will work shifts alongside employees, help build and cover the schedule, and assist with training and managing employees to foster a positive work environment. The ideal candidate has fantastic people skills and a passion for customer service.
What You Will Do
Daily store operation
- Comply with all operating standards and procedures pertaining to the daily operation and management of the store
- Open and close the store according to company procedures, and make sure the store is ready for customers at the start of every shift
- Work regular shifts alongside employees, including till work, stocking shelves, and assisting with inventory
- Greet customers warmly and develop rapport to encourage repeat business
- Handle customer questions and concerns professionally, and resolve everyday issues on the shift before they become bigger problems
Scheduling and team leadership
- Help build the staff schedule and ensure every shift is fully covered, including arranging cover for absences
- Assist with hiring, training, and monitoring employee performance
- Train new employees on till work, stocking, cleaning, food handling where applicable, and company procedures
- Foster a positive work environment, where employees know what is expected of them and feel supported on shift
- Lead by example on shift — if the work needs doing, you do it with the team, not only delegate it
Stock, orders, and pricing
- Do weekly orders, and communicate with vendors about orders, deliveries, and any issues with stock
- Complete inventory checks as needed, and follow up on shortages, damaged stock, and discrepancies
- Ensure prices are correct on the shelf and at the till, and correct any price discrepancies promptly
- Keep shelves stocked, faced, and presentable, and make sure fast-selling items do not run out unnoticed
Standards, safety, and presentation
- Maintain cleaning, presentation, and safety standards in the store, including food areas where applicable
- Enforce age checks and company procedures for tobacco, lottery, and other age‑restricted products
- Follow food‑safety procedures for hot food and prepared items where applicable
- Report maintenance needs, safety concerns, and store issues promptly so they can be fixed
Qualifications
- High school diploma or GED required
- Previous retail management experience is preferred
- Need a vehicle to travel between stores as needed
- Competent computer skills
- Excellent team building and leadership skills
- Excellent interpersonal and communication skills
- Able to work a flexible schedule, including weekends, as the store schedule requires
What Success Looks Like
- Every shift is covered, and no shift is left short‑staffed without a plan
- Shelves are stocked, prices are correct, and weekly orders are placed on time
- Customers are greeted, helped, and come back again
- New employees are trained properly, and the team knows what good looks like
- The store is clean, safe, and presentable every day, not only on inspection days