Assistant Store Manager

SmartStop Self Storage, Inc.; Ladera Ranch (CA); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Monthly Bonus Incentive Plan

Health insurance (medical, dental, and

Vision

Job summary

SmartStop Self Storage, Inc. in Humble, TX seeks an Assistant Store Manager for Store 4017. You will oversee leasing, supervise a team, assist with maintenance, and cultivate positive tenant relations to ensure a smooth operation.

The role features no night shifts, Monday–Friday daytime hours, and a starting wage of $16.50/hour plus bonus, with benefits and growth opportunities.

Qualifications

• Excellent customer service and strong communication skills are essential.
• Ability to sell self-storage solutions and explain rental options clearly.
• Adaptability and teamwork in a fast-paced retail environment.

Responsibilities

• Rent storage units and prepare rental agreements.
• Handle monetary transactions and banking activities.
• Clean vacated units and maintain property cleanliness.
• Promote and sell storage solutions to customers.
• Oversee light maintenance and site upkeep.
• Maintain knowledge of all products and services offered.
• Ensure curb appeal and tidy storefront.
• Maintain reliable transportation and valid driver's license.
• Background check is required.
• Perform other duties as assigned by the Company.

Skills

Customer service

Sales

Teamwork

Communication

Detail oriented

Job description

About Us

SmartStop® Self Storage (NYSE: SMA) is one of the largest and fastest-growing self-storage operators in North America. Headquartered in sunny Ladera Ranch, CA, we own, operate, or manage 460+ properties across 35 U.S. states and Washington D.C., and four provinces in Canada, with more than 35 million rentable square feet of storage space.

Our 1,000+ team members are the heart of our business, delivering an award-winning customer experience year after year. We’ve earned Newsweek’s Best Customer Service for three consecutive years (2021–2023) and the prestigious Reputation 800 Award (2023). Plus, our workplace culture has been recognized as a Top Workplace in Orange County two years running — a reflection of the feedback we get from the people who matter most: our employees.

We’re growing fast, and we want you to grow with us.

Assistant Store Manager (Store 4017 Humble, TX)

Job Summary - NO NIGHTS!

The right candidate pays attention to detail, stays organized, and delights in finding great solutions to problems. This position is involved in all phases of the operation, including leasing storage and parking, managing a team, assisting with maintenance, supervising on-site projects, and maintaining good relationships with tenants.

Hours of Operation: Mon - Fri 9:30 am to 6:00 pm; Sat 9:00 am - 4:00 pm; Sun 10:00 am - 2:00 pm

Starting at $16.50/hour + Bonus

What You'll Do:

• Rent storage units
• Prepare rental agreements
• Handle monetary transactions and banking activities
• Clean vacated units and general cleaning of the property
• Promote and sell self-storage solutions to potential customers
• Light maintenance
• Maintain a working knowledge of all products and services
• Maintain general curb appeal
• Must have reliable transportation, a valid Driver’s License, and current auto insurance
• The position requires a background check
• Other duties as assigned by the Company

Who We're Looking For:

• Enjoys providing exceptional customer service while effectively selling all aspects of the rental experience
• Excellent communication skills
• Ability to work independently and as a team
• Adapts to and embraces change
• A terrific attitude!

Why You'll Love Working Here:

• Monthly Bonus Incentive Plan
• Health insurance, including medical, dental, and vision
• No Evening Hours
• Paid Time Off
• 401(k) matching
• Life Insurance | Disability Insurance
• Employee assistance program
• Discounts
  • Health & Fitness Partnerships
  • Legal
  • Entertainment
  • Computers & Electronics

Diversity

SmartStop® Self Storage is committed to diversity, equity, and inclusion. We believe in fostering an environment of inclusion and seek contributors from all backgrounds to join our dynamic team.

Lead Together!

SmartStop® is committed to making the self-storage experience easy and hassle-free.
We operate hundreds of convenient locations throughout the United States and Canada, and support them with world-class customer service.