Assistant Store Manager - No Nights

SmartStop Self Storage, Inc.; Ladera Ranch (CA); Hybrid; USD 2,617,000 - 3,031,000; Full time

Benefits offered by this job

Monthly Bonus Incentive Plan

Health insurance

No Evening Hours

Paid Time Off

401(k) matching

Life Insurance

Disability Insurance

Employee assistance program

Discounts

Job summary

SmartStop Self Storage, Inc. is seeking an Assistant Store Manager (Store #6139 - Ladera Ranch, CA) to oversee daily operations, leasing, and team supervision at our Ladera Ranch location.

The role centers on delivering exceptional customer service, driving storage rentals, and maintaining property standards. The ideal candidate thrives in a fast-paced environment, pays attention to details, and can manage schedules with no nights.

Qualifications

• Excellent customer service and sales skills.
• Able to work independently and in a team.
• Adapt to change and maintain a positive attitude.

Responsibilities

• Prepare rental agreements.
• Handle monetary transactions and banking activities.
• Cleaning of vacated units and general cleaning of the property.
• Promotes and sells self-storage solutions to potential customers.
• Light maintenance.
• Maintain a working knowledge of all products and services.
• The position requires a background check.
• Other duties as assigned by the Company.

Skills

Customer service

Teamwork

Attention to detail

Organizational skills

Sales ability

Job description

Why work at SmartStop? SmartStop is a growing organization with tremendous opportunities available. We offer competitive salaries and benefits along with enriching work environments. Ready to join the best team members in the industry?

At SmartStop, each employee brings unique experience and talent to their position and our true strength comes from collaborating and supporting one another. When we work as a team and lead together, we can achieve extraordinary results.

We are committed to supporting our customers’ changing lives in a warm and welcoming way. We also recognize the importance of change as an organization and, while it is sometimes difficult, it is a necessary part of the process for our company and employees to evolve and grow.

Enhancing Everyone's Journey

We support our employees by providing positive work environments and embracing their individual pursuits. We contribute to the communities where we live and work through active participation in charitable initiatives. Finally, we care for our worldby reducing our impact on the environment.

Think Outside the BOX – Join a Company That’s Changing the Game!

At SmartStop® Self Storage, we believe in embracing change, driving innovation, and elevating every team member’s journey.

About Us:

SmartStop® Self Storage (NYSE: SMA) is one of the largest and fastest-growing self-storage operators in North America. Headquartered in sunny Ladera Ranch, CA, we own, operate or manage 460+ properties across 35 U.S. states and Washington D.C. and four provinces in Canada, with more than 35 million rentable square feet of storage space.

Our 1,000+ team members are the heart of our business, delivering an award-winning customer experience year after year. We’ve earned Newsweek’s Best Customer Service for three consecutive years (2021–2023) and the prestigious Reputation 800 Award (2023). Plus, our workplace culture has been recognized as a Top Workplace in Orange County two years running — a reflection of the feedback we get from the people who matter most: our employees.

We’re growing fast, and we want you to grow with us.

Assistant Store Manager (Store #6139 - Ladera Ranch, CA) Job Summary - NO NIGHTS!

The right candidate pays attention to details, stays organized, and delights in finding great solutions to problems. This position is involved in all phases of the operation, including leasing storage and parking, managing a team, assisting with maintenance, supervising on-site projects, and maintaining good relationships with tenants.

Hours of Operation: Mon - Fri 9:30am to 6:00pm; Sat 9:00am - 4:00pm; Sun 10:00am - 2:00pm

Starting at $19.50/hour + Bonus

What You'll Do:

• Prepare rental agreements
• Handle monetary transactions and banking activities
• Cleaning of vacated units and general cleaning of the property
• Promotes and sells self-storage solutions to potential customers
• Light maintenance
• Maintain a working knowledge of all products and services
• Must have reliable transportation, a valid Driver’s License, and current auto insurance
• The position requires a background check
• Other duties as assigned by the Company

Who We're Looking For:

• Enjoys providing exceptional customer service while effectively selling all aspects of the rental experience
• Ability to work independently and as a team
• Adapts to and embraces change
• A terrific attitude!

Why You'll Love Working Here:

• Monthly Bonus Incentive Plan
• Health insurance, including medical, dental, and vision
• No Evening Hours
• Paid Time Off
• 401(k) matching
• Life Insurance | Disability Insurance
• Employee assistance program
• Discounts
  • Health & Fitness Partnerships
  • Legal
  • Entertainment
  • Computers & Electronics

Diversity

SmartStop® Self Storage is committed to diversity, equity, and inclusion. We believe in fostering an environment of inclusion and seek contributors from all backgrounds to join our dynamic team.

Experience Stress-Free Storage Management

SmartStop® is committed to making the self-storage experience easy and hassle-free.
We operate hundreds of convenient locations throughout the United States and Canada, and support them with world-class customer service.

*Promos/Discounts valid on select units for limited time. Savings reflected in rates.