Assistant Store Manager

NAPA Auto Parts; Kenner (LA); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading company in the automotive parts industry is seeking an Assistant Store Manager in Kenner, Louisiana. This role involves leading a team, managing store operations, and enhancing customer experiences. The ideal candidate will have a passion for automotive service, strong leadership skills, and a commitment to customer satisfaction. NAPA offers competitive benefits and opportunities for career growth.

Benefits

Outstanding health benefits

401K

Opportunities for multiple career paths

Qualifications

• Experience in the automotive after-market service industry or willingness to learn.
• Ability to lift 60lbs in some situations.

Responsibilities

• Lead a successful team and manage store operations.
• Drive store growth and increase sales and profitability.
• Build and coach the crew team for superior customer care.

Skills

Customer Care

Leadership

Inventory Management

Education

High school diploma or equivalent

Technical or trade school courses

Job description

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Job Description

Imagine the position to use your automotive or customer service expertise with both our wholesale and retail customers on a daily basis, serve as a leader to your teammates, and lead NAPA to be the dominant parts supplier in the market. If this sounds like you, NAPA is looking for a passionate Assistant Store Manager. This is the right opportunity for you if you:

Responsibilities

• Enjoy creating a superior customer service experience to achieve maximum market penetration, drive store growth, increase sales and profitability
• Know how to provide daily leadership and create and sustain a culture of employee engagement
• Know the importance of partnering with your teammates in order to drive company owned store initiatives
• Care about people and profit
• Want to join a team where you can learn and grow your career — the opportunities are endless!
• A Day in the life:
• Lead a successful team, support the store manager, and manage in our fast-paced retail stores
• Manage store operations to maximize sales, profits, and customer service
• Build, coach, train, and engage the crew team to deliver superior levels of customer care and business results
• Inventory protection, asset management, operational and safety issues
• Overall cleanliness and readiness of delivery vehicles, sales floor, stock room, and outside areas
• Drive NAPA operational and marketing programs while steering toward continuous improvement in processes and procedures
• Grow customer relationships, assist with sales/service questions, and ensure a positive experience both in the store and on the phone

Qualifications

• High school diploma or equivalent. Technical or trade school courses or degree completion
• Experience in the automotive after-market service industry or hobby/DIY world, or at least the willingness to learn all things automotive
• Passion for delivering customer care and building long-term relationships
• Thrive in a very fast-paced and complex environment
• Knowledge of cataloging and/or inventory management systems
• Ability to lift 60lbs in some situations
• And if you have this, even better:
• Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership
• Experience in a parts store, auction, retail store, auto body/collision, or fast food/restaurant/convenience store management
• Customer-centric mindset (external/internal)
• ASE Certifications
• NAPA Know How

Why NAPA may be the right place for you:

• Outstanding health benefits and 401K
• Stable company. Fortune 200 with a family feel
• Company culture that works hard, yet takes care of employees
• Opportunities for multiple career paths, ongoing development, with support from leaders and your team

If this role sounds like a fit, please complete our quick and easy application. We look forward to considering your application!

Next Steps

Please apply if you think this is a great fit for you, and we will be in touch! If not, explore other opportunities at jobs.genpt.com. Join our Talent Community or set up email alerts for future openings.

GPC is an equal opportunity employer, committed to diversity and inclusion in the workplace.

Additional Information

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Retail