Assistant Store Manager

MFA Oil Company; Kansas City (MO); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading company is seeking an Assistant Store Manager in Kansas City to supervise store operations and enhance customer service. This role involves managing sales, training staff, and ensuring compliance with company policies while promoting a positive customer experience. Ideal candidates are reliable with retail experience and effective communication skills.

Benefits

Competitive wages

Paid time off

401(k)

Health insurance

Disability benefits

Qualifications

• Must be 18 or older and have a valid driver’s license.
• 2+ years in retail or sales preferred.
• Availability for holidays and weekends.

Responsibilities

• Supervise store operations and customer service duties.
• Handle sales duties including pricing and stock management.
• Train staff and manage store activities in the absence of the store manager.

Skills

Effective communication with customers

Attention to detail

Strong planning and multitasking skills

Enthusiastic personality

Education

High school diploma or GED

Job description

Big O Tires Store - Madison Ave., Kansas City, Kansas City, Missouri, United States of America

Job Description

Posted: Saturday, May 31, 2025 at 5:00 AM

Overview:

A Big O Tire Assistant Store Manager will supervise store operations and handle customer service duties efficiently, following all company policies and procedures. The role involves ensuring proper customer education and follow-up on maintenance and repairs.

MFA Petroleum Company is an Equal Opportunity/Drug-Free Employer.

Responsibilities

• Greet and thank customers courteously, providing fast and friendly service.
• Promote sales by explaining benefits of services and products.
• Perform vehicle inspections, print maintenance requirements, and promote necessary products/services.
• Handle sales duties including pricing, promotions, suggestive selling, and stock management.
• Implement company policies and procedures.
• Perform management functions in the absence of the store manager.
• Manage store operations, including sales, office, and shop activities.
• Assist in training staff and executing company policies.
• Guide staff in resolving customer concerns.
• Participate in weekly store meetings to review safety, policies, and updates.
• Set and achieve sales, profit, expense, and payroll goals with the store manager.
• Review financial statements and monitor employee productivity.
• Assist with accounts receivable and collections.
• Ensure timely opening and closing of the store.
• Oversee cash handling and bank deposits.
• Review work orders for accuracy.
• Assist with inventory management and physical counts.
• Complete reports and provide information to management.
• Manage sales transactions and address discrepancies.
• Optimize ticket average and profitability.
• Maintain store facilities and assets.
• Build relationships with customers and staff, motivating positive experiences.
• Ensure equipment maintenance and safety compliance.
• Maintain cleanliness and store appearance standards.
• Follow policies, procedures, and regulations.
• Adhere to work schedules and communicate professionally.
• Report maintenance issues promptly.
• Assist in training new employees.
• Perform general cleaning and stock shelves.
• Complete training requirements timely.
• Perform other duties as assigned.

Job Requirements

• Must be 18 or older.
• Reliable transportation.
• Availability for holidays, weekends, and after-hours work.
• Ability to learn technical materials and operate office equipment.
• Effective communication with customers.
• Willingness to handle hazardous materials.
• Ability to work outdoors and operate vehicles safely.
• Compliance with PPE regulations.
• Good vision, hearing, speech, and olfactory senses.
• Ability to stand or drive for up to nine hours per shift.
• Ability to lift and move up to 75 pounds.
• Successful pre-employment screening, MVR, and background check required.
• Legal authorization to work in the U.S.

Preferred Skills

• High school diploma or GED.
• 2+ years in retail or sales.
• Valid driver’s license.
• Ability to work independently and in teams.
• Ability to work fast and lead teams.
• Enthusiastic personality.
• Strong planning and multitasking skills.
• Attention to detail.

About MFA Petroleum Company

Subsidiary of MFA Oil Company, founded in 1929. Operates convenience stores and franchises in Missouri, Arkansas, and Kansas. Supplies fuels, lubricants, propane, and operates energy and wholesale divisions.

Benefits

Competitive wages, paid time off, holidays, profit sharing, 401(k), health insurance, and disability benefits.

Our Culture

• Put Customers First
• Respect Everyone
• Provide Excellent Service
• Deliver on Your Promises
• Give Your Best
• Never Settle
• Work Passionately
• Lead by Example
• Do the Right Thing
• Take Ownership
• Act with Empathy

Growth & Development

Opportunities for advancement, on-the-job training, and educational assistance are available for employees seeking growth within the company.