Assistant Store Manager

MFA Oil Company; Kansas City (MO); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Assistant Store Manager to oversee operations and deliver exceptional customer service. In this dynamic role, you will lead a team, manage sales activities, and ensure compliance with company policies. Your ability to communicate effectively and handle customer concerns will be key to promoting a positive store environment. With opportunities for growth and a commitment to employee development, this position offers a chance to thrive in a supportive and customer-focused atmosphere. Join a company that values its employees and fosters a culture of excellence and respect.

Benefits

Paid Time Off

Holidays

Profit Sharing

401(k) with Match

Comprehensive Health Benefits

Dental Insurance

Vision Insurance

Qualifications

• Must be 18 years or older with reliable transportation.
• Ability to learn technical materials and operate equipment.

Responsibilities

• Supervise store operations and provide excellent customer service.
• Manage sales duties including pricing, promotions, and stock management.
• Ensure compliance with safety and regulatory standards.

Skills

Customer Service

Sales

Technical Communication

Inventory Management

Team Leadership

Education

High School Diploma or GED

Job description

Big O Tires Store - Madison Ave., Kansas City, Missouri, United States of America

Job Description

Posted: Thursday, May 1, 2025 at 5:00 AM

Overview

A Big O Tire Assistant Store Manager is responsible for supervising store operations and providing excellent customer service, ensuring compliance with company policies and procedures, and promoting customer education and maintenance follow-up.

MFA Petroleum Company is an Equal Opportunity/Drug-Free Employer.

Responsibilities

• Greet and thank customers courteously, providing fast and friendly service.
• Promote sales by explaining benefits of services and products.
• Perform vehicle inspections, print maintenance requirements, and recommend needed services.
• Handle sales duties including pricing, promotions, suggestive selling, and stock management.
• Implement company policies and procedures.
• Manage store operations in the absence of the store manager.
• Assist in training staff and executing store policies.
• Resolve customer concerns effectively.
• Participate in weekly store meetings.
• Set and monitor sales goals, profit margins, and expense controls.
• Review financial statements and assist in payroll management.
• Monitor employee productivity and manage accounts receivable.
• Ensure proper cash handling, bank deposits, and inventory management.
• Assist in physical inventory counts and reporting.
• Maintain store appearance and equipment, and handle customer complaints courteously.
• Ensure compliance with safety and regulatory standards.
• Maintain communication with management and staff.
• Support new employee training and facility maintenance.
• Perform other duties as assigned.

Job Requirements

• Must be 18 years or older.
• Reliable transportation and availability for holidays, weekends, and after hours.
• Ability to learn technical materials and operate office and vehicle equipment.
• Ability to communicate accurately with customers.
• Willingness to handle hazardous materials and work outdoors.
• Capable of operating manual and automatic vehicles safely.
• Must comply with PPE regulations, and have good sensory and physical capabilities.
• Meet company requirements including drug screening, MVR, and background checks.

Preferred Skills

• High school diploma or GED.
• 2+ years retail or sales experience.
• Valid driver’s license.
• Ability to lead, work independently or in teams, and prioritize tasks efficiently.

About MFA Petroleum Company

MFA Petroleum, a subsidiary of MFA Oil Company, operates convenience stores and provides fuels, lubricants, and propane across several states. The company values its cooperative roots and diverse energy solutions.

Benefits

We offer competitive wages, paid time off, holidays, profit sharing, 401(k) with match, and comprehensive health benefits including medical, dental, and vision.

Our Culture

• Put Customers First
• Respect Everyone
• Provide Excellent Service
• Deliver on Your Promises
• Give Your Best
• Never Settle
• Work Passionately
• Lead by Example
• Do the Right Thing
• Take Ownership
• Act with Empathy

Growth & Development

We support continuous learning and offer opportunities for advancement, including training and educational assistance.