Assistant Store Manager

Big O Tires; Kansas City (MO); On-site; USD 30,000 - 50,000; Full time

Job summary

Ein etabliertes Unternehmen sucht einen engagierten Assistant Store Manager, der die Betriebsabläufe überwacht und exzellenten Kundenservice bietet. Diese Rolle umfasst die Schulung von Mitarbeitern, die Durchführung von Fahrzeuginspektionen und die Umsetzung von Verkaufsstrategien, um die Ziele des Unternehmens zu erreichen. Das Unternehmen fördert eine Kultur des Respekts und der Exzellenz, während es gleichzeitig Möglichkeiten für berufliches Wachstum und Entwicklung bietet. Wenn Sie eine Leidenschaft für den Kundenservice haben und in einem dynamischen Umfeld arbeiten möchten, ist dies die perfekte Gelegenheit für Sie.

Benefits

Wettbewerbsfähige Gehälter

Bezahlte Freizeit

401(k) Matching

Gesundheitsleistungen (medizinisch, zahnärztlich, sehfähig)

Gewinnbeteiligung

Qualifications

• Mindestens 18 Jahre alt mit zuverlässigem Transport.
• Zwei Jahre Erfahrung im Einzelhandel oder Verkauf bevorzugt.

Responsibilities

• Begrüßen und bedienen Sie die Kunden freundlich und effizient.
• Überwachen Sie die Verkaufsziele und die Mitarbeiterproduktivität.

Skills

Kundenservice

Verkaufstechniken

Fahrzeuginspektionen

Kommunikationsfähigkeiten

Teamarbeit

Zeitmanagement

Education

High School Diplom oder GED

Job description

Big O Tires Store - Madison Ave., Kansas City, Missouri, United States of America

Job Description

Overview

A Big O Tire Assistant Store Manager supervises store operations and handles customer service duties, ensuring compliance with company policies, providing customer education, and following up on maintenance and repairs.

MFA Petroleum Company is an Equal Opportunity/Drug-Free Employer.

Responsibilities

• Greet and thank customers courteously, providing fast and friendly service
• Promote sales by explaining service and product benefits
• Perform vehicle inspections, print maintenance requirements, and recommend products/services
• Execute sales duties including pricing, promotions, suggestive selling, and stock management
• Implement company policies and procedures
• Manage store operations in the manager's absence
• Assist in training staff and executing company programs
• Resolve customer concerns effectively
• Participate in weekly store meetings on safety, policies, and updates
• Set and pursue sales, profit, expense, and payroll goals with the store manager
• Review financial statements and payroll projections
• Monitor employee productivity and manage accounts receivable
• Ensure timely opening, closing, and cash handling procedures
• Oversee daily bank deposits and work order accuracy
• Assist with inventory management and physical counts
• Complete reports and communicate with company personnel
• Manage sales transactions and report discrepancies
• Focus on ticket average and profitability
• Maintain store facilities and assets
• Build positive customer and staff relationships
• Ensure equipment maintenance
• Handle complaints courteously
• Maintain store cleanliness and appearance
• Follow policies, procedures, and safety regulations
• Adhere to work schedules and communicate professionally
• Report maintenance issues and assist in training new employees
• Perform general cleaning and stocking duties
• Complete required training promptly
• Perform other duties as assigned

Job Requirements

• Must be 18 or older
• Reliable transportation
• Availability for holidays, weekends, and after-hours work
• Ability to learn technical materials and operate office machinery
• Effective communication skills
• Willingness to work with hazardous materials and outdoors
• Ability to operate vehicles safely
• Compliance with PPE regulations
• Good vision, hearing, speech, and olfactory senses
• Ability to stand for up to nine hours and lift 75 pounds
• Successful pre-employment screening and background checks
• Legal authorization to work in the U.S.

Preferred Skills

• High school diploma or GED
• Two+ years retail or sales experience
• Valid driver’s license
• Ability to work independently and in teams
• Fast-paced work capability
• Leadership skills
• Enthusiastic personality
• Time management and multitasking abilities
• Attention to detail

About MFA Petroleum Company

MFA Petroleum, a subsidiary of MFA Oil Company, operates convenience stores and fuels in multiple states, with additional ventures in energy and wholesale fuel distribution.

Benefits

We offer competitive wages, paid time off, holidays, profit sharing, 401(k) matching, and health benefits including medical, dental, and vision insurance.

Our Culture

• Put Customers First
• Respect Everyone
• Provide Excellent Service
• Deliver on Your Promises
• Give Your Best
• Never Settle
• Work Passionately
• Lead by Example
• Do the Right Thing
• Take Ownership
• Act with Empathy

Growth & Development

Opportunities for advancement, on-the-job training, and educational assistance are available for employees seeking growth within the company.