Assistant Store Manager

Big O Tires; Kansas City (KS); On-site; USD 35,000 - 50,000; Full time

Job summary

Big O Tires is seeking an Assistant Store Manager in Kansas City. The role involves supervising store operations, ensuring customer satisfaction, and managing staff. Ideal candidates should have retail experience and strong leadership skills. Competitive wages and benefits are offered, along with opportunities for growth within the company.

Benefits

Competitive wages

Paid time off

Health benefits including medical, dental, and vision insurance

401(k) matching

Profit sharing

Qualifications

• Must be 18 or older.
• Reliable transportation required.
• Two+ years retail or sales experience preferred.

Responsibilities

• Supervise store operations and customer service duties.
• Manage store operations in the manager's absence.
• Promote sales by explaining service and product benefits.

Skills

Customer Service

Sales Promotion

Inventory Management

Team Leadership

Time Management

Education

High school diploma or GED

Job description

Big O Tires Store - Madison Ave., Kansas City, Missouri, United States of America

Job Description

Overview

A Big O Tire Assistant Store Manager supervises store operations and handles customer service duties, ensuring compliance with company policies, providing customer education, and following up on maintenance and repairs.

MFA Petroleum Company is an Equal Opportunity/Drug-Free Employer.

Responsibilities

• Greet and thank customers courteously, providing fast and friendly service
• Promote sales by explaining service and product benefits
• Perform vehicle inspections, print maintenance requirements, and recommend products/services
• Execute sales duties including pricing, promotions, suggestive selling, and stock management
• Implement company policies and procedures
• Manage store operations in the manager's absence
• Assist in training staff and executing company programs
• Resolve customer concerns effectively
• Participate in weekly store meetings on safety, policies, and updates
• Set and pursue sales, profit, expense, and payroll goals with the store manager
• Review financial statements and payroll projections
• Monitor employee productivity and manage accounts receivable
• Ensure timely opening, closing, and cash handling procedures
• Oversee daily bank deposits and work order accuracy
• Assist with inventory management and physical counts
• Complete reports and communicate with company personnel
• Manage sales transactions and report discrepancies
• Focus on ticket average and profitability
• Maintain store facilities and assets
• Build positive customer and staff relationships
• Handle complaints courteously
• Maintain store cleanliness and appearance
• Follow policies, procedures, and safety regulations
• Adhere to work schedules and communicate professionally
• Report maintenance issues and assist in training new employees
• Perform general cleaning and stocking duties
• Complete required training promptly
• Perform other duties as assigned

Job Requirements

• Must be 18 or older
• Reliable transportation
• Availability for holidays, weekends, and after-hours work
• Ability to learn technical materials and operate office machinery
• Willingness to work with hazardous materials and outdoors
• Ability to operate vehicles safely
• Compliance with PPE regulations
• Good vision, hearing, speech, and olfactory senses
• Ability to stand for up to nine hours and lift 75 pounds
• Successful pre-employment screening and background checks
• Legal authorization to work in the U.S.

Preferred Skills

• High school diploma or GED
• Two+ years retail or sales experience
• Valid driver’s license
• Ability to work independently and in teams
• Fast-paced work capability
• Enthusiastic personality
• Time management and multitasking abilities

About MFA Petroleum Company

MFA Petroleum, a subsidiary of MFA Oil Company, operates convenience stores and fuels in multiple states, with additional ventures in energy and wholesale fuel distribution.

We offer competitive wages, paid time off, holidays, profit sharing, 401(k) matching, and health benefits including medical, dental, and vision insurance.

Our Culture

• Put Customers First
• Respect Everyone
• Give Your Best
• Never Settle
• Lead by Example
• Do the Right Thing
• Take Ownership
• Act with Empathy

Growth & Development

Opportunities for advancement, on-the-job training, and educational assistance are available for employees seeking growth within the company.