Assistant Store Manager

The Salvation Army; Kailua (HI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Career growth

Paid time off

Store discounts

Perks discounts

Referral bonuses

Medical insurance

Dental insurance

Vision insurance

Retirement plan

Legal advice

Pet insurance

Aflac

Employee Assistance Program (EAP)

Job summary

The Salvation Army Kailua Thrift Store is seeking an Assistant Store Manager to partner with the Store Manager in daily operations and drive excellent customer and donor service at our Kailua location. You will coach staff, ensure merchandising standards, and manage cash handling with a focus on efficient, compliant procedures.

Join a mission-driven team that values growth, teamwork, and community impact at our US-based Kailua store.

Qualifications

• Minimum 2 years of retail management/supervisory experience.
• Ability to handle POS/cash transactions accurately.
• Valid driver's license and proof of insurance.
• Ability to pass a background check including criminal history.

Responsibilities

• Partner with Store Manager in day-to-day store operations.
• Oversee store operations in the absence of the Store Manager.
• Coach, train, and develop store employees.
• Maintain customer/donor relations and resolve issues promptly.
• Communicate personnel matters with Management, HR, and District Sales Manager.
• Maintain ARC merchandising standards and inventory levels.
• Support loss prevention and safety measures.

Skills

Retail management

Cash handling

Communication

Driver's license

Education

High School diploma/GED

Tools

POS terminal

Job description

ABOUT THE ARC:

The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to complete our rehabilitation program. We are grateful for the contributions our valued employees make toward the maintenance and effectiveness of the programs. The organization is indebted to and dependent on the diligence and devotion of its employees.

ABOUT OUR RETAIL TEAM:

Become part of the dedicated Retail Team at The Salvation Army! Together we can continue to serve and impact our local community, through the commitment to "Do The Most Good" at our Kailua Location Thrift Store, which supports the Adult Rehabilitation Program. This is an opportunity to promote a positive shopping/donor experience, enhance customer service, problem-solving and teamwork skills, while contributing to the success of our Program and its participants.

EMPLOYEE BENEFITS OFFERED:

• Opportunity for career growth.
• Paid time off.
• Employee Stores Discounts.
• Great Work Perks Discounts (Amusement Parks, Museums, Services, and more!).
• Employee Referral Bonuses.
• Medical, Dental, and Vision.
• Health and fitness Fitbit Devise.
• Retirement Plan.
• Legal Advice MetLife.
• Pet Insurance.
• AFLAC.
• Employee Assistance Program (EAP).

ASSISTANT STORE MANAGER

You will be responsible for (but not limited to):

• Taking an active role and partnering with the Store Manager in the day-to-day operation of the store.
• All day-to-day store operations in the absence of the Store Manager.
• Providing coaching, training, and development to the Store Employees.
• Ensuring Customer/Donor needs are met by maintaining good Customer/Donor/Community relations; complaints are resolved; and service is quick and efficient.
• Communicating any personnel issues with Management, in the absence of the Store Manager. May issue disciplinary warnings, conference reports, employee evaluations, and goals as needed in coordination with the HR Generalist/Coordinator and District Sales Manager.
• Ensuring store is maintained at ARC Merchandising Standards, adequate inventory levels on hand.
• BRP (Back Room Processing) - In absence of Store Manager, ensure that the Material Handlers are working effectively and efficiently to meet daily processing goals.
• Adequate amount of change at the beginning of each day, always safeguarding cash in registers and safe and banking of cash receipts as per ARCC policy.
• Assisting the Store Manager on ensuring that safety measures are established and maintained consistent with ARC policy and governmental regulations.
• Implementing appropriate loss prevention measures.
• Other written or verbal duties as may be assigned by Management, Retail Directors, and Command Administration.

Qualifications to be considered for this position:

• High School diploma/GED or equivalent.
• Must have a minimum of 2 years of previous Retail Management/Supervisory experience.
• Must be able to accurately handle POS/Cash Register operations and cash transactions.
• Must hold a valid Driver's license, be able to show proof of insurance.
• Must pass a background check, which will include Criminal History and Sex Offender Registry.
• Ability to communicate effectively with management, fellow store employees, customers, and donors.

Physical Demands:

• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
• Ability to grasp, push, and pull objects such as files, file cabinet drawers, clothing carts, merchandise carts, rolling clothing racks, fixtures, furniture dollies, platform trucks and carts, hand trucks, and miscellaneous carts.
• Ability to move product up to 50 lbs.
• Ability to perform various repetitive motion tasks.
• Must be able to perform duties with or without reasonable accommodation.

Schedule:

Our stores operate 7 days per week. Work schedules are determined by Management and employee must be flexible to always ensure adequate store coverage. Full-time associates may be scheduled to work any full-time shift including evenings, weekends, and holidays.

COVID-19 Updates:

The Salvation Army will comply with all governmental orders and any contractual obligations relative to COVID-19 safety measures, including mandatory vaccination of staff, if required. The Salvation Army will consider requests for exemptions from any such requirements on either religious or medical grounds when available.