Store Assistant Manager-Oakland Main Store

The Salvation Army USA Western Territory

Oakland (CA)

On-site

USD 24,796 - 30,307

Full time

14 days+

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Benefits offered by this job

Career growth

Paid time off

Employee Discounts

Employee Referral Bonuses

Monthly management incentive bonus

Medical, Dental, and Vision

Retirement Plan

AFLAC

Employee Assistance Program (EAP)

Job summary

The Salvation Army Oakland Main Store is seeking a Store Assistant Manager to support day-to-day operations, coach staff, and maintain strong customer and donor relations. This full-time role features a 40-hour work week and eligibility for benefits including medical, dental, vision, PTO, and retirement plans.

Qualifications include a High School diploma or GED, 2+ years retail management, POS/cash handling experience, a valid driver's license, and the ability to pass a background check.

Qualifications

High School diploma or GED or equivalent.
Minimum 2 years Retail Management/Supervisory experience.
Ability to handle POS/Cash Register operations and cash transactions.
Valid Driver's license with proof of insurance.
Pass background check including Criminal History and Sex Offender Registry.
Effective communication with management, staff, customers, and donors.

Responsibilities

Partner with Store Manager in day-to-day store operations.
Cover all daily store tasks in the Store Manager's absence.
Coach, train, and develop store employees.
Maintain strong Customer/Donor/Community relations and resolve complaints promptly.
Communicate personnel issues with Management and HR for discipline and evaluations.
Ensure ARC merchandising standards and adequate inventory levels.
Oversee Back Room Processing and safeguard cash handling at opening.
Support safety measures per ARC policy and governmental regulations.
Apply loss prevention measures and perform other duties as assigned.

Skills

Retail management

Customer service

Cash handling

Education

High School diploma/GED

Tools

POS system

Cash register

Job description

THE SALVATION ARMY, OAKLAND MAIN STORE

STORE ASSISTANT MANAGER $18.84 HOURLY / BENEFIT ELIGIBLE - 40-HOUR WORK WEEK

ABOUT THE ARC

The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to complete our rehabilitation program. We are grateful for the contributions our valued employees make toward the maintenance and effectiveness of the programs. The organization is indebted to and dependent on the diligence and devotion of its employees.

ABOUT OUR RETAIL TEAM

Become part of the dedicated Retail Team at The Salvation Army! Together we can continue to serve and impact our local community, through the commitment to "Do The Most Good" at our Pleasant Hill Thrift Store, which supports the Adult Rehabilitation Program. This is an opportunity to promote a positive shopping/donor experience, enhance customer service, problem-solving and teamwork skills, while contributing to the success of our Program and its participants.

EMPLOYEE BENEFITS OFFERED

Opportunity for career growth
Paid time off
Employee Discounts
Employee Referral Bonuses
Monthly management incentive bonus
Medical, Dental, and Vision
Retirement Plan
AFLAC
Employee Assistance Program (EAP)

ASSISTANT STORE MANAGER RESPONSIBILITIES

Taking an active role and partners with the Store Manager in the day-to-day operation of the store.
All day-to-day store operations in the absence of the Store Manager.
Providing coaching, training, and development to the Store Employees.
Ensuring Customer/Donor needs are met by maintaining good Customer/Donor/Community relations; complaints are resolved; and service is quick and efficient.
Communicating any personnel issues with Management, in absence of Store Manager. May issue disciplinary warnings, conference reports, employee evaluations and goals as needed in coordination with the HR Generalist/Coordinator and District Sales Manager
Ensuring store is maintained at ARC Merchandising Standards, adequate inventory levels on hand.
BRP (Back Room Processing) - In absence of Store Manager, ensure that the Material Handlers are working effectively and efficiently to meet daily processing goals.
Adequate amount of change at the beginning of each day, always safeguarding cash in registers and safe and banking of cash receipts as per ARCC policy.
Assisting the Store Manager on ensuring that safety measures are established and maintained consistent with ARC policy and governmental regulations.
Implementing appropriate loss prevention measures.
Other written or verbal duties as may be assigned by Management, Retail Directors and Command Administration.

QUALIFICATIONS

High School diploma/GED or equivalent.
Must have a minimum of 2 years previous Retail Management/Supervisory experience.
Must be able to accurately handle POS/Cash Register operations and cash transactions.
Must hold a valid Driver's license, be able to show proof of insurance.
Must pass background check, which will include Criminal History and Sex Offender Registry.
Ability to communicate effectively with management, fellow store employees, customers, and donors.

PHYSICAL DEMANDS

Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
Ability to grasp, push, pull objects such as files, file cabinet drawers, clothing carts, merchandise carts, rolling clothing racks, fixtures, furniture dollies, platform trucks and carts, hand trucks and miscellaneous carts.
Ability to move product up to 50lbs.
Ability to perform various repetitive motion tasks.
Must be able to perform duties with or without reasonable accommodation.

SCHEDULE

Our stores operate 7 days per week. Work schedules are determined by Management and employee must be flexible to always ensure adequate store coverage. Full-time associates may be scheduled to work any full-time shift including evenings, weekends, and holidays.

COVID-19 SAFETY & VACCINATION

The Salvation Army will comply with all governmental orders and any contractual obligations relative to COVID-19 safety measures, including mandatory vaccination of staff, if required. The Salvation Army will consider requests for exemptions from any such requirements on either religious or medical grounds when available.

BEHAVIORS

Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well
Team Player - Works well as a member of a group

MOTIVATIONS