Assistant Store Manager

D&B Supply; Island City (OR); On-site; USD 40,000 - 60,000; Full time

Job summary

A retail company in Island City, Oregon, is seeking a candidate to assist the store manager in daily operations. The ideal candidate has at least 3 years of experience in retail sales, strong customer service skills, and previous supervisory experience. Responsibilities include maintaining staff training standards, assisting with inventory control, and ensuring a high level of customer satisfaction. This position requires the ability to lift products and may involve a criminal background check for firearm sales.

Qualifications

• At least 3 years of retail sales experience required.
• Proven knowledge of inventory control and customer service.
• Previous supervisory experience necessary.

Responsibilities

• Assist store manager with retail operations.
• Provide excellent customer service.
• Maintain training standards for staff.

Skills

Customer service

Inventory control

Communication

Leadership

Merchandising

Education

Bachelor's degree in Business Management

Job description

Primary responsibility is to assist the store manager in retail operations with emphasis on Sales, Customer Service, Employee Relations, Inventory, Budgeting, Planning, Merchandising and Leadership.

Essential Functions/Duties

• Provide customers with the highest level of service possible and instill your employees with the importance of excellent customer service.
• Assist in preparing the labor schedule to ensure that the store goals will be met through appropriate planning and organization of staff.
• Promote and monitor quality of service among staff by acting as a positive role model in developing a core customer service value.
• Assist in the hiring of Team Members for all positions within the store and maintain staff levels that are appropriate for providing excellent customer service.
• Assist in conducting and/or writing performance evaluations and goals for all staff, ensuring that reviews are done on a regular basis (yearly).
• When necessary, discipline employees consistent with the company disciplinary policies.
• Maintain training standards to ensure that product knowledge, system expertise and company standards are known, which allow for better customer service.
• Maintain safe working conditions for employees and customers; resolve safety concerns quickly.
• Assume responsibility for opening and closing the store and securing all assets.
• Inspire employees so that each person contributes to the productivity of the store.
• Assist in conducting monthly store meetings and ensure that topics include but not be limited to: scheduling, sales goals, safety, new product information, etc.
• Work with the manager and merchandiser to develop and implement the merchandising plan for each department.
• Maintain building equipment and property, report any malfunction or discrepancy related to the assets of the store.
• Assume store manager responsibilities in his/her absence.
• All other duties as assigned by store manager and/or executive team.

Requirements

Required Skills/Experience: Must have at least 3 years of retail sales related responsibilities. Proven working knowledge of inventory control, merchandising and customer service. Ability to effectively communicate information, policies, and/or procedures in a manner easily understood by the customer and employees. Previous supervisory experience is required. Must be able to maintain confidentiality of records and information.

• This job will require the sale of firearms, qualified candidates MUST pass a criminal background check.

Required Education/Certification: Bachelor's degree in Business Management or related field is preferred, not required. Possession of a valid driver’s license must have a good driving record.

Other Requirements: Must be willing to work any shift. Must be able to work majority of shift standing and be able to lift up to 75 pounds (most lifting is in the 10-25lb range), to move merchandise and physically participate in resets, remodels and reconstruction projects.

D&B is open Mon-Sat 8am-8pm and Sun 9am-6pm.

We are an equal opportunity employer and welcome applications from diverse candidates.