Assistant Store Manager

D&B Supply LLC; Kuna (ID); On-site; USD 45,000 - 65,000; Full time

Job summary

D&B Supply LLC in Kuna, Idaho is seeking a Store Manager Assistant to support the store manager in daily retail operations. The role emphasizes sales, customer service, inventory management, budgeting, planning and leadership to achieve store goals.

You will assist with hiring, staff development, merchandising, and evaluating performance while ensuring safe, efficient store operations and ongoing training for product knowledge and system usage.

Qualifications

• Must have at least 3 years of retail sales experience.
• Proven working knowledge of inventory control, merchandising and customer service.
• Ability to effectively communicate information, policies, and procedures to customers and employees.
• Previous supervisory experience is required.
• Must be able to maintain confidentiality of records and information.
• This position requires sale of firearms and candidates must pass a criminal background check.

Responsibilities

• Provide customers with the highest level of service and set a standard for staff to emulate.
• Assist in preparing labor schedules to meet store goals through planning and organization of staff.
• Promote and monitor service quality by leading by example.
• Assist in hiring team members for all store positions and maintain appropriate staff levels.
• Assist in conducting and/or writing performance evaluations and set yearly goals for staff.
• Discipline employees as needed in line with company policies.
• Maintain training standards for product knowledge and system accuracy.
• Ensure safe working conditions and promptly address safety concerns.
• Open and close the store and secure all assets.
• Inspire employees to contribute to store productivity.
• Lead monthly store meetings covering scheduling, sales goals, safety, and product information.
• Collaborate with manager and merchandiser to implement department merchandising plans.
• Maintain building equipment and report malfunctions.
• Act as store manager when the primary manager is absent.
• Other duties as assigned by store manager or executive team.

Skills

Retail sales

Customer service

Inventory control

Supervisory experience

Leadership

Merchandising

Staff development

Education

Bachelor's degree in Business Management or related field

Job description

Description

Primary responsibility is to assist the store manager in retail operations with emphasis on Sales, Customer Service, Employee Relations, Inventory, Budgeting, Planning, Merchandising and Leadership.

Essential Functions/Duties:

• Provide customers with the highest level of service possible and instill your employees with the importance of excellent customer service.
• Assist in preparing the labor schedule to ensure that the store goals will be met through appropriate planning and organization of staff.
• Promote and monitor quality of service among staff by acting as a positive role model in developing a core customer service value.
• Assist in the hiring of Team Members for all positions within the store and maintain staff levels that are appropriate for providing excellent customer service.
• Assist in conducting and/or writing performance evaluations and goals for all staff, ensuring that reviews are done on a regular basis (yearly).
• When necessary, discipline employees consistent with the company disciplinary policies.
• Maintain training standards to ensure that product knowledge, system expertise and company standards are known, which allow for better customer service.
• Maintain safe working conditions for employees and customers; resolve safety concerns quickly.
• Assume responsibility for opening and closing the store and securing all assets.
• Inspire employees so that each person contributes to the productivity of the store.
• Assist in conducting monthly store meetings and ensure that topics include but not be limited to: scheduling, sales goals, safety, new product information, etc.
• Work with the manager and merchandiser to develop and implement the merchandising plan for each department.
• Maintain building equipment and property, report any malfunction or discrepancy related to the assets of the store.
• Assume store manager responsibilities in his/her absence.
• All other duties as assigned by store manager and/or executive team.

Requirements

Required Skills/Experience: Must have at least 3 years of retail sales related responsibilities. Proven working knowledge of inventory control, merchandising and customer service. Ability to effectively communicate information, policies, and/or procedures in a manner easily understood by the customer and employees. Previous supervisory experience is required. Must be able to maintain confidentiality of records and information.

This job will require the sale of firearms, qualified candidates must pass a criminal background check.

Required Education/Certification: Bachelor's degree in Business Management or related field is preferred, not required. Possession of a valid driver’s license must have a good driving record.

Other Requirements: D&B is open Mon‑Sat 8am‑8pm and Sun 9am‑6pm. You must be willing to work any shift. Must be able to work majority of shift standing and be able to lift up to 75 pounds (most lifting is in the 10–25 lb range), to move merchandise and physically participate in resets, remodels and reconstruction projects.

This description is intended to indicate the kinds of tasks and levels of work difficulty that will be required of positions that will be given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his or her supervision. The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.