Assistant Store Manager

Staples Stores; Iowa City (IA); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking an Assistant Store Manager to lead a dynamic team in driving sales and enhancing customer engagement. This role emphasizes building strong customer relationships and fostering a positive store culture. You will empower your team through coaching and development, ensuring they meet sales goals while providing exceptional service. With a focus on community involvement and adaptability, this position offers a chance to make a significant impact in a fast-paced retail environment. Join a company that values growth, inclusivity, and customer satisfaction.

Benefits

Generous paid time off

Career development program

Weekly pay

401(k) with company match

Full medical, dental, and vision insurance

Associate discounts

Discounts at retailers and restaurants

Qualifications

• 2+ years of experience managing a retail sales team.
• Strong communication and organizational skills.

Responsibilities

• Drive sales and customer engagement in the store.
• Develop a high-performing team focused on customer solutions.

Skills

Team Management

Customer Engagement

Communication Skills

Conflict Management

Sales Strategy Development

Job description

Join to apply for the Assistant Store Manager role at Staples Stores.

Assistant Managers drive sales, services, and customer engagement in the store and ensure the store is ready for business. You and your team will establish customer relationships that build loyalty, provide total solutions to meet customer needs, and grow the business. You will guide your team in being positive, inclusive, and collaborative while helping your customers achieve their goals. Hiring immediately.

Get great perks:

• Full-time hours, generous paid time off, career development program, and weekly pay
• Bonus plan eligible
• Compensation based on qualifications and experience
• 401(k) with company match
• Full medical, dental, and vision insurance
• Associate discounts on in-store and online merchandise, services, and warranty plans
• Discounts at hundreds of retailers, restaurants, and more
• And many more benefits

Provide strong leadership in community, customer service, sales, and team development.

• Ensure that the store culture embodies Staples values and its commitment to the community
• Develop a high-performing team focused on providing an exceptional store experience, consultative selling, driving conversions, and providing total solutions to every customer
• Develop team through coaching, training, and role playing
• Attain sales and service goals, profit margin, and execute store operations
• Establish business cadence for sales readiness
• Provide daily direction for merchandising opportunities within the store
• Assist with delegating operational tasks in partnership with the GM
• Shared responsibility for total store operations and cost control, acting as the Floor Leader
• Champion company initiatives, being adaptable and flexible to change and responsibilities

Essential Skills And Experience

• 2+ years managing a sales team in retail or services industry
• Experience managing and coaching a team in a customer-centric, solutions-based environment
• Ability to engage and speak to customers and understand their needs
• Strong communication, organization, planning, and adaptability to changing priorities
• Review results against business goals and strategies, and develop plans for growth and improvement
• Manage conflict in a reasonable, nonconfrontational manner
• Act with honesty and integrity regarding customer and business information
• Work cooperatively in a high-paced and sometimes stressful environment
• Ability to lift/move materials weighing 10-50 pounds, climb ladders, stand, and walk continuously

Preferred Skills And Experience

• Experience using financial metrics to track sales progress and drive profitable sales and margins
• Ability to network and engage with the community

Staples does not sponsor applicants for work visas for this position.