Assistant Store Manager

SmartStop 3PM; Hot Springs (AR); On-site; USD 38,683,008 - 42,981,120; Full time

Benefits offered by this job

Monthly bonus incentive

Health insurance

No evening hours

Paid time off

401(k) matching

Life Insurance

Disability Insurance

Employee assistance program

Discounts

Job summary

SmartStop Self Storage seeks an Assistant Store Manager for Store #1228 in Hot Springs, AR. The role covers leasing storage, supervising a team, and coordinating on-site tasks with a focus on customer service and operations.

Hours are Mon-Fri 8:00am–5:00pm and Sat 8:00am–2:00pm, with starting pay $13.50–$15.00 per hour plus a bonus. The position emphasizes strong organizational skills and reliable transportation.

Qualifications

• Excellent customer service and communication skills.
• Strong attention to detail and organizational abilities.
• Able to work independently and as part of a team.
• Comfortable promoting storage solutions and handling cash.

Responsibilities

• Prepare rental agreements for storage units.
• Handle monetary transactions and banking activities.
• Clean vacated units and perform general property cleaning.
• Promote and sell self-storage solutions to customers.
• Perform light maintenance and stay informed on services.
• Background check required; comply with company policies.

Skills

Customer service

Attention to detail

Organization

Teamwork

Problem solving

Sales

Job description

Are you ready for new challenges and new opportunities?

Join our team!

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Think Outside the BOX – Join a Company That’s Changing the Game!

At SmartStop® Self Storage, we believe in embracing change, driving innovation, and elevating every team member’s journey.

About Us:

SmartStop® Self Storage (NYSE: SMA) is one of the largest and fastest-growing self-storage operators in North America. Headquartered in sunny Ladera Ranch, CA, we own, operate or manage 460+ properties across 35 U.S. states and Washington D.C. and four provinces in Canada, with more than 35 million rentable square feet of storage space.

Our 1,000+ team members are the heart of our business, delivering an award-winning customer experience year after year. We’ve earned Newsweek’s Best Customer Service for three consecutive years (2021–2023) and the prestigious Reputation 800 Award (2023). Plus, our workplace culture has been recognized as a Top Workplace in Orange County two years running — a reflection of the feedback we get from the people who matter most: our employees.

We’re growing fast, and we want you to grow with us.

Assistant Store Manager (Store #1228 - Hot Springs, AR) Job Summary - NO NIGHTS!

The right candidate pays attention to details, stays organized, and delights in finding great solutions to problems. This position is involved in all phases of the operation, including leasing storage and parking, managing a team, assisting with maintenance, supervising on-site projects, and maintaining good relationships with tenants.

Hours of Operation: Mon - Fri 8:00am to 5:00pm; Sat 8:00am - 2:00pm;

Starting at $13.50-15.00/hour + Bonus

What You'll Do:

• Prepare rental agreements
• Handle monetary transactions and banking activities
• Cleaning of vacated units and general cleaning of the property
• Promotes and sells self-storage solutions to potential customers
• Light maintenance
• Maintain a working knowledge of all products and services
• Must have reliable transportation, a valid Driver’s License, and current auto insurance
• The position requires a background check
• Other duties as assigned by the Company

Who We're Looking For:

• Enjoys providing exceptional customer service while effectively selling all aspects of the rental experience
• Ability to work independently and as a team
• Adapts to and embraces change
• A terrific attitude!

Why You'll Love Working Here:

• Monthly Bonus Incentive Plan
• Health insurance, including medical, dental, and vision
• No Evening Hours
• Paid Time Off
• 401(k) matching
• Life Insurance | Disability Insurance
• Employee assistance program
• Discounts
  • Health & Fitness Partnerships
  • Legal
  • Entertainment
  • Computers & Electronics

Diversity

SmartStop® Self Storage is committed to diversity, equity, and inclusion. We believe in fostering an environment of inclusion and seek contributors from all backgrounds to join our dynamic team.